BMC Helix Business Workflows

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix Business Workflows
Score 8.7 out of 10
N/A
The BMC Helix Business Workflow, featuring the BMC Helix Chatbot, is a workflow building tool specially designed for formless case management and HR service delivery.N/A
Pricing
BMC Helix Business Workflows
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
BMC Helix Business Workflows
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
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User Ratings
BMC Helix Business Workflows
Likelihood to Recommend
9.0
(0 ratings)
Usability
8.0
(0 ratings)
User Testimonials
BMC Helix Business Workflows
Likelihood to Recommend
It's not an old app so it is still getting better. BMC is listening to queries from customers for improvements and corrections. I see good potential.
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Pros
  • Dynamic Fields
  • DWP Catalog Integration
  • To-Do Tasks
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Cons
  • Strange Status of Dynamic Fields
  • Questions Definition in DWP Catalog where Case should be created
  • Case Fields Mapping in DWP Catalog Workflow
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Usability
There is always space for improvement. In the BWF usage are is a wide range of use cases and it can not cover everything. We hope to work with BMC on improvements.
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Alternatives Considered
We didn't evaluate any other product as we have BMC Helix SaaS Solution
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Return on Investment
  • We are still not live
  • We expect faster HR Use Cases solution
  • Better end user communication
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ScreenShots