BlueJeans Events (discontinued) vs. Webex Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueJeans Events (discontinued)
Score 9.8 out of 10
N/A
BlueJeans Events was a cloud-based platform that enables presenters to interact over video and stream their event to thousands of viewers, supporting all-hands meetings, webinars and large-scale events. The product was acquired by Verizon in 2020, and discontinued in 2023.
$41.67
per month
Webex Webinars
Score 9.0 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
BlueJeans Events (discontinued)Webex Webinars
Editions & Modules
Events - Video Webinars 100 Attendees
$41.67
per month
Events - Video Webinars 200 Attendees
$50.00
per month
Events - Video Webinars 500 Attendees
$57.50
per month
Events - Large Scale Events (Up to 150k Attendees)
Custom Quote
Webex Events
Contact Sales
Offerings
Pricing Offerings
BlueJeans Events (discontinued)Webex Webinars
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsVIDEO WEBINAR / EVENT FEATURES Host an unlimited number of non-concurrent webinars 100, 200, 500 attendee plans available Maximum webinar duration is two hours Attendee registration workflow & reporting Moderator Dashboard delivers production controls in a single pane Attendee engagement - Chat, Raise Hand, Q&A with Up-Voting, & Live Polling No download, browser-based attendee experience Dolby Voice included for crystal-clear audio Widescale live streaming via Facebook Live Automated closed captioning for improved accessibility Intermission & Pause Broadcast feature Presenter prep room and attendee waiting area Online support only Live and Self Paced Training (free)
More Pricing Information
Community Pulse
BlueJeans Events (discontinued)Webex Webinars
Features
BlueJeans Events (discontinued)Webex Webinars
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BlueJeans Events (discontinued)
7.7
Ratings
3% above category average
Webex Webinars
7.1
Ratings
5% below category average
Dashboards7.50 Ratings6.50 Ratings
Data exportability8.00 Ratings7.60 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
BlueJeans Events (discontinued)
6.8
Ratings
16% below category average
Webex Webinars
7.9
Ratings
1% below category average
High quality audio8.80 Ratings9.20 Ratings
Mobile support7.50 Ratings6.50 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
BlueJeans Events (discontinued)
8.2
Ratings
2% above category average
Webex Webinars
8.9
Ratings
10% above category average
Calendar integration7.70 Ratings9.60 Ratings
Record meetings / events9.70 Ratings8.30 Ratings
Slideshows6.70 Ratings9.00 Ratings
Event registration9.80 Ratings8.80 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
BlueJeans Events (discontinued)
7.6
Ratings
9% below category average
Webex Webinars
8.2
Ratings
1% below category average
Audience polling8.90 Ratings8.00 Ratings
Q&A8.90 Ratings8.40 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
BlueJeans Events (discontinued)
6.4
Ratings
25% below category average
Webex Webinars
7.2
Ratings
13% below category average
Participant roles & permissions9.40 Ratings7.60 Ratings
Confidential attendee list5.80 Ratings6.80 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
BlueJeans Events (discontinued)
6.7
Ratings
14% below category average
Webex Webinars
6.6
Ratings
16% below category average
Branding options7.50 Ratings6.80 Ratings
Integration to Marketing Automation6.00 Ratings6.50 Ratings
Best Alternatives
BlueJeans Events (discontinued)Webex Webinars
Small Businesses
BigMarker
BigMarker
Score 6.0 out of 10
BigMarker
BigMarker
Score 6.0 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 7.9 out of 10
ClickMeeting
ClickMeeting
Score 7.9 out of 10
Enterprises
ON24
ON24
Score 8.8 out of 10
ON24
ON24
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueJeans Events (discontinued)Webex Webinars
Likelihood to Recommend
8.2
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
4.3
(0 ratings)
7.5
(0 ratings)
Usability
8.9
(0 ratings)
9.0
(0 ratings)
Availability
8.2
(0 ratings)
10.0
(0 ratings)
Performance
7.8
(0 ratings)
10.0
(0 ratings)
Support Rating
8.2
(0 ratings)
5.9
(0 ratings)
Implementation Rating
9.0
(0 ratings)
8.0
(0 ratings)
Configurability
7.2
(0 ratings)
7.0
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
8.3
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
7.3
(0 ratings)
8.0
(0 ratings)
User Testimonials
BlueJeans Events (discontinued)Webex Webinars
Likelihood to Recommend
BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.
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I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
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Pros
  • For larger meetings, BlueJeans does a great job of handling active speakers and bringing their video to the forefront while they are speaking. This goes a long way toward bringing all employees to the table in a meeting setting and makes it easy for participants to follow the flow of the meeting, especially in event format meetings with hundreds of participants.
  • BlueJeans does a good job of calendar integration making it easy to add/create single or recurring meeting invites with an associated BlueJeans meeting within the invite so all attendees are able to manage and join meetings with ease.
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  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
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Cons
  • Many people don't yet prefer BlueJeans in our company due to the lack of breakout rooms, PPT uploads, and the requirement to upload videos to play them.
  • Using the SSO login doesn't give me the control of manually provisioning accounts. I have to call their customer support line if there is an issue with SAML provisioning.
  • The service charges for events in customer hours watched. This racked up a large bill as the company scaled.
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  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
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Likelihood to Renew
BlueJeans Events are certainly useful for inviting a large group of individuals to attend and witness an event, but the platform can be non-intuitive to use, especially on the presenter's side. There are frequently some technical difficulties, and it's often necessary to have one or many moderators monitoring the event during its progress for ease of use. Additionally, the BlueJeans Events are a somewhat passive form of presenting, which is not ideal for the use cases within the organization.
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Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
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Usability
Joining meetings it is easy, setting up an account is also easy. It may be a bit confusing for participants that don't know the platform, as it is not straightforward to understand that joining a meeting is completely free. I am always the host and I find it easy to organize and chair meetings.
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My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
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Reliability and Availability
BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)
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Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
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Performance
I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.
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You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
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Support Rating
I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.
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The support of vendors in the realization and achievements of our objectives has played a big role. The customer support team has helped us to set up and test the operation across our organization. It is flexible and our team members are free to join or leave a meeting at their own pleasure. The product displays superior videos with a high-resolution definition that helps each member to have a clear view of meeting proceedings.
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Online Training
No answers on this topic
It was a good training to understand not only webinars but the entire platform.
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Implementation Rating
Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment
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The implementation process was fairly simple and straightforward
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Alternatives Considered
Zoom is not good for presentations where a lot of people are attending. You end up having people unmute themselves and make noise while the speaker is talking. It can be very distracting. BlueJeans Events ensures that all attendees who are not required to speak are off camera and do not have the ability to speak. This allows for a smoother presentation with little to no interruptions.
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ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
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Scalability
We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.
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Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
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Return on Investment
  • There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
  • Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.
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  • It has exceptional HQ video and audio conferences. Ease scaling events and reach audiences.
  • It dives deeper into topics or gets to know panelists more intimately with breakout sessions.
  • You can invite many people, 100 or more. You take more control of the meeting compared to other services and have a private room for the presenters.
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ScreenShots

BlueJeans Events (discontinued) Screenshots

Screenshot of This is the event interface as it appears to event moderators.Screenshot of The presenter interface allows up to 150 on-camera speakers to host events.Screenshot of Join from any video-enabled room, computer, or mobile device. Access events on browsers without downloading an app.