TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bluehost

    Score5.5 out of 10
    N/ABluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.

    $19.95

    per month for 36 month term

    SiteGround

    Score9.8 out of 10
    N/ASiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

    $14.99

    per month

    Pricing
    BluehostSiteGround
    Editions & Modules
    Shared WordPress Hosting
    $3.95-$16.99
    per month
    Shared Web Hosting
    $3.95-$26.99
    per month for 36 month term
    eCommerce - WooCommerce Hosting
    $15.95-$49.95
    per month, 1 month to 36 month terms available
    Managed WordPress (beta)
    $19.95
    per month for 36 month term
    VPS Hosting
    $19.99 - $119.99
    per month
    Blue Sky Live WordPress Support
    $29.00-$149.00
    per month
    Dedicated Hosting
    $79.99-$209.99
    per month
    StartUp 24 months
    $14.99
    per month
    StartUp 12 months
    $17.99
    per month
    StartUp 1 month
    $24.99
    per month
    GrowBig 24 months
    $24.99
    per month
    GrowBig 12 months
    $29.99
    per month
    GrowBig 1 month
    $34.99
    per month
    GoGeek 24 months
    $39.99
    per month
    GoGeek 12 months
    $44.99
    per month
    GoGeek 1 month
    $49.99
    per month
    GoGeek 3 months
    $49.99
    per month
    Offerings
    Pricing Offerings
    BluehostSiteGround
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BluehostSiteGround
    Considered Both Products
    Newfold Digital (Endurance + Web.com)
    No answer on this topic
    SiteGround
    Chose SiteGround
    In terms of customer support in resolving tickets, I believe SiteGround is much better than others out there. Unlike Bluehost which when reached puts your call on hold and have longer waiting queues then SiteGround. They do followup to see if you are running into issues. They …
    Incentivized
    Chose SiteGround
    GoDaddy and Bluehost offer grossly sub-par performance in 2017 for a price point that doesn't make sense. At least GoDaddy has great tech support - but I shouldn't have to rely on it as often as I do if all was working as it should.

    inMotion was overly complex on the backend, …
    Incentivized
    Chose SiteGround
    None of the other hosting companies come anywhere close to SiteGround. It's the gold standard.
    Incentivized
    Chose SiteGround
    I chose SiteGround because we needed that personal touch. Other service providers we have used before have terrible customer/tech support. We chose SiteGround and we will continue to use them as our quality service provider because their technical support has been outstanding. …
    Incentivized
    Chose SiteGround
    SiteGround is more reliable and their support team is more responsive.
    Incentivized
    Chose SiteGround
    Sadly, most web hosting companies are either not user-friendly or lack necessary features. No other web hosting company I've used has provided the level of reliability, features, and affordability that I've found with SiteGround with the exception of WP Engine which is a …
    Incentivized
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    6 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    63%
    Happy with the feature set
    5 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    BluehostSiteGround
    Small Businesses
    SiteGround
    Score9.8 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BluehostSiteGround
    Likelihood to Recommend
    4.9
    (19 ratings)
    9.5
    (15 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (6 ratings)
    9.9
    (4 ratings)
    Product Scalability
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BluehostSiteGround
    Likelihood to Recommend
    Newfold Digital (Endurance + Web.com)
    Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.
    Incentivized
    Read full review
    SiteGround
    If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
    Incentivized
    Read full review
    Pros
    Newfold Digital (Endurance + Web.com)
    • Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
    • Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
    • Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!
    Incentivized
    Read full review
    SiteGround
    • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
    • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
    • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
    • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
    Incentivized
    Read full review
    Cons
    Newfold Digital (Endurance + Web.com)
    • Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
    • Provide more than one free domain on the Plus plan.
    • Offer site migration - not an option I saw when I signed up.
    Incentivized
    Read full review
    SiteGround
    • Business model and clarity about prices after the second year
    • Server Performance when it's stressed or under a big volume of traffic
    • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
    Incentivized
    Read full review
    Usability
    Newfold Digital (Endurance + Web.com)
    I use Wordpress for my website on Bluehost, so I already know how it works and happy with it. I gave it this rating as I love the fact that If you do plan on creating multiple websites on Bluehost you'll be able to create specific login access for each website sites making it less likely to enter into the wrong website accounts. Which makes it even easier to manage client websites if you plan to create and host websites on behalf of your clients.
    Incentivized
    Read full review
    SiteGround
    No answers on this topic
    Support Rating
    Newfold Digital (Endurance + Web.com)
    They are quick, easily reached, and can usually solve problems on the first try. However I noticed I had to go to customer support more often than with other providers, whether that was things breaking more often or if their customer support couldn't fix things on the first try. But in most scenarios, they are fine.
    Incentivized
    Read full review
    SiteGround
    I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
    Incentivized
    Read full review
    Alternatives Considered
    Newfold Digital (Endurance + Web.com)
    Bluehost did not stack up against HostGator; in fact, HostGator was where we ended up migrating after we realized Bluehost was not for us. Bluehost is not geared toward businesses, especially ones like ours that have a very customized site. HostGator allowed us the customization that we needed, and their prices were terrific.
    Incentivized
    Read full review
    SiteGround
    I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc In my opinion, SiteGround actually has packages that make sense for wordpress hosting. If my website gets a lot of traction in the future, I will need to upgrade from the current plan and maybe move away from SiteGround.
    Read full review
    Scalability
    Newfold Digital (Endurance + Web.com)
    The website is slow. The speed is not reliable. Sometimes, sites would go down without warning. You would have to get a VPS to get consistent speed. If you have small website as a hobby, then Bluehost will be sufficient. Otherwise, I recommend looking for something more fast. Storage is good, but speed is lacking
    Incentivized
    Read full review
    SiteGround
    No answers on this topic
    Return on Investment
    Newfold Digital (Endurance + Web.com)
    • It allowed me to get my website up and running and sell services.
    • It is fairly low cost, so it was easy to recoup my investment.
    • Having to pay for a whole year upfront made it take a little longer to get the return on my investment.
    Incentivized
    Read full review
    SiteGround
    • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
    • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
    • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
    Incentivized
    Read full review
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