Bloomfire vs. SAP Jam

I think Bloomfire is most appropriate in a medium to large business entity since onboarding can be difficult without an organized tool to prioritize job functions. It would be most well suited for positions that incorporate data analytics/reporting and consist of regular deliverables. So for example: if an accountant wants to learn how to compile a cash flow statement but also has to turn it into a client-facing presentation, there are resources specific to internal accounting and then separate resources (also in the accounting vertical) for data visualizations and client reporting.

Incentivized

For doing the historical data analysis, sap is the most convenient way to capture and collect whole bulk data, which makes the analysis so easy and quick. Apart from this, it links all updated costs with each part so that the most updated cost for the purchased part would be used to calculate the system cost.

Incentivized

• Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
• Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
• Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!

Incentivized

• Inventory planning
• Design data storage
• Scheduling
• Production planning
• Material consumption

Incentivized

• Providing more videos about the differences between the dental plans.
• Providing more videos about the differences between the carriers in regards to med supp or med adv.
• Providing more videos about processes and functions that we at AWL have to do on a daily basis.

Incentivized

• The main collaboration function is in the form of discussion forums. Asset-editing a la Office365 or Google Docs would be welcome.
• JAM has a mobile app, but not all user-generated content is automatically adapted for mobile-view.
• Users have some control over their notifications by group, but there is a missing level of control that would benefit from.

I am with a different employer now days where training is not part of my job description. If I ever found myself doing E-Learning again, Bloomfire would be the first interface I would recommend.

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Incentivized

Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.

Incentivized

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Incentivized

I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.

Incentivized

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Incentivized

- Easier to use - Easier to upload new information - Easier to search - Easier to share Bloomfire search-ability means much less work trying to organize and categorize documents. That means easier upload, which means more information gets stored there and used.

Incentivized

We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

• Feedback from users in being able to perform transactions for members has greatly improved.
• There has been an increase in engagement of material presented in posts by learners in training classes.
• Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.

Incentivized

• Connecting employees together across a disparate org is crucial and has a positive impact on productivity.
• Allowing users to create their own groups shifts the power to the people who know what they need and can create instantly. In today's ever-narrowing sales cycle, this is crucial.
• Mobile-friendly plus a native app is necessary as our direct & dealer channel sales teams are often on-the-go.