TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomerang CRM

    Score8.1 out of 10
    N/ABloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…

    $1,500

    per year

    Ellucian CRM Advance

    Score7.6 out of 10
    N/AEllucian CRM Advance is a nonprofit constituent relationship management software solution offered by Ellucian, Inc.N/A
    Pricing
    Bloomerang CRMEllucian CRM Advance
    Editions & Modules
    Bloomerang Fundraising
    $40
    per month (billed annually)
    Bloomerang Volunteer
    $119
    per month (billed annually)
    Bloomerang CRM
    $125
    per month (billed annually)
    The Giving Platform
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Bloomerang CRMEllucian CRM Advance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)
    More Pricing Information
    Community Pulse
    Bloomerang CRMEllucian CRM Advance
    Considered Both Products
    Bloomerang
    Chose Bloomerang CRM
    Bloomerang is extremely user-friendly. My first day using it - without any training - I was able to create new records, add donations, and add interactions. In previous positions we had whole teams of people who were hired to perform these tasks so it's a real breath of fresh …
    Incentivized
    Ellucian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bloomerang CRMEllucian CRM Advance
    Communications and Marketing
    Comparison of Communications and Marketing features of Bloomerang CRM and Ellucian CRM Advance
    Feature
    Bloomerang CRM
    9.7
    2 Ratings
    37% above category average
    Ellucian CRM Advance
    -
    Ratings
    Constituent engagement and marketing9.22 Ratings00 Ratings
    Social listening10.01 Ratings00 Ratings
    Digital advocacy enablement10.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Bloomerang CRM and Ellucian CRM Advance
    Feature
    Bloomerang CRM
    5.2
    2 Ratings
    21% below category average
    Ellucian CRM Advance
    -
    Ratings
    Reporting and data visualization8.02 Ratings00 Ratings
    Wealth screening2.42 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Bloomerang CRM and Ellucian CRM Advance
    Feature
    Bloomerang CRM
    7.0
    1 Ratings
    14% above category average
    Ellucian CRM Advance
    -
    Ratings
    Online donation options7.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Bloomerang CRM and Ellucian CRM Advance
    Feature
    Bloomerang CRM
    8.8
    2 Ratings
    25% above category average
    Ellucian CRM Advance
    -
    Ratings
    Role-based user permissions8.42 Ratings00 Ratings
    Mobile access8.01 Ratings00 Ratings
    Integrations10.01 Ratings00 Ratings
    Best Alternatives
    Bloomerang CRMEllucian CRM Advance
    Small Businesses
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Medium-sized Companies
    DonorPerfect
    Score7.5 out of 10
    DonorPerfect
    Score7.5 out of 10
    Enterprises
    Ellucian CRM Advance
    Score7.6 out of 10
    Blackbaud Enterprise Fundraising CRM
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bloomerang CRMEllucian CRM Advance
    Likelihood to Recommend
    8.4
    (101 ratings)
    7.4
    (3 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    6.0
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bloomerang CRMEllucian CRM Advance
    Likelihood to Recommend
    Bloomerang
    If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with.
    Incentivized
    Read full review
    Ellucian
    A potential student calls in and we can enter all the information in CRM right then. Ellucian CRM Advance makes it easy for when we go back a week later to see all the notes on the student rather than asking them all over again. Admissions takes the call and enters all info into CRM Advance and then Academics can just log in and see all the notes Admissions took on the student.
    Incentivized
    Read full review
    Pros
    Bloomerang
    • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
    • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
    • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
    Incentivized
    Read full review
    Ellucian
    • Ties fundraising efforts to alumni.
    • Seamless integration from Ellucian Colleage or Banner.
    Incentivized
    Read full review
    Cons
    Bloomerang
    • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
    • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
    • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
    Incentivized
    Read full review
    Ellucian
    • Some of the data is not in the most intuitive location.
    • The initial learning curve of the system was a bit steep, but after working with the system exclusively, our users got proficient very quickly.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomerang
    #1 - I am very happy with the product and support so far.
    #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Usability
    Bloomerang
    Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise.
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Support Rating
    Bloomerang
    Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
    Read full review
    Ellucian
    CRM Advance is very efficient and overall a great product. We have been using CRM for many many years with really no complaints. It fits our needs.
    Incentivized
    Read full review
    Alternatives Considered
    Bloomerang
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
    Incentivized
    Read full review
    Ellucian
    We actually recently dropped CRM Advance and are now live with Raisers Edge. Raisers Edge was much more user friendly and built around the fundraising experience. Integration was possible through a secure FTP interface with Ellucian Colleague. Other Blackbaud products have since been purchased to further enhance fundraising and gift giving.
    Incentivized
    Read full review
    Return on Investment
    Bloomerang
    • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
    Incentivized
    Read full review
    Ellucian
    • We are now able to do a more effective review of applicants and see overall trends of characteristics such as source locations. This helps to focus other efforts such as marketing to support those areas and increase others.
    • There is now a full picture of the needs of our students. By being able to view information in a logical progression, trend data can be identified and reacted to.
    Incentivized
    Read full review
    ScreenShots

    Bloomerang CRM Screenshots

    Screenshot of a constituent profile. These provide deeper insights and help to strengthen donor relationships. They are designed to keep all key details accessible.Screenshot of amounts raised. Bloomerang CRM will keep fundraising success available at a glance.Screenshot of a donor retention wheel. This creates a visual representation of donor retention rates.Screenshot of a giving summary. Bloomerang's Giving Summary displays a donor's giving history, supporting data-driven decisions.Screenshot of tasks, designed to streamline to-dos.Screenshot of Bloomerang's Generosity Score, used to identify the most promising donors.