Blackberry Workspaces vs. WeTransfer

It's so easy to have running lists that constantly need updating to basically live in a folder on your desktop. Open and save it like a regular document and then it's synced company-wide! However, syncing issues and almost non-existent customer support means that you're basically on your own to figure things out by trial and error.

Incentivized

I would definitely recommend WeTransfer - especially the paid version. I feel like all of the shortcomings with the free service (file size limit & content deletion after 7 days) are all fixed when you upgrade your account, and the service is not very expensive. It only costs $12/monthly or $120/annually. WeTransfer makes it so easy to send files, and the additional features such as creating a link to your content & password protection are great. Very straightforward & easy to use.

Incentivized

• Simple to download.
• Easy to navigate.

Incentivized

• Sharing large files
• Accessing files remotely
• Sharing files remotely
• Sharing with those who do not have access to our shared drive (clients, vendors, 3rd parties)

Incentivized

• Signs out unnecessarily.
• Slow syncing (sometimes).

Incentivized

• The price for Pro is a bit high.
• A way for free users to save an address book.
• The offline app isn't as robust as the web client.

Incentivized

It's smooth, simple, no problems for sending large files. Receiving files is more complicated and has some friction points to be worked out.

Incentivized

WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.

Incentivized

I've personally never talked to anyone from customer support, but my boss has. It took him almost 2 weeks just to get a response back and it wasn't very helpful. We basically had to figure everything out on our own.

Incentivized

I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.

Incentivized

I have never used anything besides Blackberry Workspaces (formerly Watchdox) so I am not sure how it stacks up against them.

Incentivized

I did not choose to use Image Relay, the client did. I really like Image Relay and the fact that you can organize files in different folders, but not the fact that you have to create an account, have access to all the files and folders, and remind passwords. With WeTransfer skipping all these requirements, it is way easier and faster.

Incentivized

• Instead of sending large documents through email, we use this.

Incentivized

• I can work faster since it's easy to use and reliable. Some other file transfer platforms have failed me and are too complex to manage.
• I keep my clients happy - never have they had any issues with a transfer.
• It is not an exclusive use platform, so I can use it with everyone - even new clients.

Incentivized