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BlackBerry Protect (CylancePROTECT) vs. Kaspersky Endpoint Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackBerry Protect (CylancePROTECT)

    Score9.1 out of 10
    N/ACylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A

    Kaspersky Endpoint Security

    Score7.8 out of 10
    N/AKaspersky Small Office Security (formerly Kaspersky Work Space Security) is antivirus / endpoint security software from Russian company Kaspersky.

    $29.99

    per month

    Pricing
    BlackBerry Protect (CylancePROTECT)Kaspersky Endpoint Security
    Editions & Modules
    No answers on this topic
    Essential Suite
    $29.99
    per month
    Advanced Suite
    $39.99
    per month
    Premium Suite
    $44.99
    per month
    Offerings
    Pricing Offerings
    BlackBerry Protect (CylancePROTECT)Kaspersky Endpoint Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BlackBerry Protect (CylancePROTECT)Kaspersky Endpoint Security
    Considered Both Products
    BlackBerry
    No answer on this topic
    Kaspersky Lab
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    BlackBerry Protect (CylancePROTECT)Kaspersky Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of BlackBerry Protect (CylancePROTECT) and Kaspersky Endpoint Security
    Feature
    BlackBerry Protect (CylancePROTECT)
    9.2
    9 Ratings
    7% above category average
    Kaspersky Endpoint Security
    8.3
    13 Ratings
    3% below category average
    Anti-Exploit Technology9.08 Ratings9.013 Ratings
    Endpoint Detection and Response (EDR)9.98 Ratings8.013 Ratings
    Centralized Management9.79 Ratings8.012 Ratings
    Hybrid Deployment Support10.04 Ratings7.09 Ratings
    Infection Remediation10.06 Ratings8.013 Ratings
    Vulnerability Management8.04 Ratings9.013 Ratings
    Malware Detection7.98 Ratings9.013 Ratings
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    BlackBerry Protect (CylancePROTECT)Kaspersky Endpoint Security
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    Watchguard Endpoint Security
    Score8.8 out of 10
    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    ESET PROTECT
    Score9.1 out of 10
    ESET PROTECT
    Score9.1 out of 10
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    User Ratings
    BlackBerry Protect (CylancePROTECT)Kaspersky Endpoint Security
    Likelihood to Recommend
    9.7
    (20 ratings)
    9.0
    (26 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    9.3
    (4 ratings)
    7.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.0
    (5 ratings)
    8.5
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackBerry Protect (CylancePROTECT)Kaspersky Endpoint Security
    Likelihood to Recommend
    BlackBerry
    The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.
    Incentivized
    Read full review
    Kaspersky Lab
    I think Kaspersky is well suited for large and small companies. Larger companies can take advantage of the KSC (Kaspersky Security Center) servers to help manage a large network. The KSC has many good features to help monitor the health of the organization. It does a good job with updating and deploying remotely. It has inventory features, and can even deploy non-Kaspersky software packages uploaded to the center. KSC can become a source of good information about [your] network that can be seen at a glance. IT departments are normally smaller than they need to be. KSC helps with larger and smaller companies because of this. A small company would appreciate the amount of information and management that can be done through KSC without needing extra help. If the company is small enough that they don't have servers on-site, there is a cloud version. I have not used that to know how it differs from the local KSC.
    Incentivized
    Read full review
    Pros
    BlackBerry
    • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
    • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
    • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
    Incentivized
    Read full review
    Kaspersky Lab
    • The Security Center is laid out very well and makes it easy to install and manage the client endpoint protection on servers and workstations.
    • The way security policies are defined and managed is very easy to understand.
    • The client programs seem to be lighter and smaller on the client systems than others I have used in the past. Using fewer resources is always an advantage.
    Incentivized
    Read full review
    Cons
    BlackBerry
    • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
    • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
    Incentivized
    Read full review
    Kaspersky Lab
    • The PC imaging tools are difficult to set up and use
    • Device Encryption tools are getting better, but are difficult to manage.
    • The policies are powerful, but could be broken up. More help can be provided in what the policy element does within the policy setup
    Incentivized
    Read full review
    Likelihood to Renew
    BlackBerry
    It's simply been the best product I've used and tested within the past four years.
    Incentivized
    Read full review
    Kaspersky Lab
    The product is stable and accurate in detecting security threats. There are very few or no false positives in detecting security threats or unusual behavior and has very sharp heuristics. The product does the job very well including saving us money in getting 3rd party patch management tools as the business is already using Microsoft System Center Configuration Manager which is Microsoft product specific and the product patches these third party products e.g Adobe Flash Player
    Incentivized
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    Usability
    BlackBerry
    1. Great product
    2. Great technology
    3. Great people
    4. Great leader (Stuart McClure)
    5. Great Service
    I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
    Read full review
    Kaspersky Lab
    I will give Kaspersky a score of 9 out of 10 for scalability, as it allows businesses to easily expand their security infrastructure. This means it won't cost them a lot to add further protection and security. It won't also require them to purchase other hardware and services for their required protection.
    Read full review
    Reliability and Availability
    BlackBerry
    No answers on this topic
    Kaspersky Lab
    I've used the on-premise server. I've only experienced one time that we couldn't open the console, and that was a server issue. It seems to be a dependable solution. It's there, and it's stable.
    Incentivized
    Read full review
    Performance
    BlackBerry
    No answers on this topic
    Kaspersky Lab
    Users don't notice any slowdown with the antivirus running on their systems. There have been issues when the systems have missed a scheduled scan, and it was checked to run at [a] first available time, they will start a full scan at startup. This has caused some lag. Normally there are also some issues with the workstation, but it is something to note.
    Incentivized
    Read full review
    Support Rating
    BlackBerry
    I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
    Incentivized
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    Kaspersky Lab
    I give the maximum grade because we have no complaints; we never had any failure, serious error, and serious threat to the company. All of its features work very well. The great advantage of having a product supported by an industry-leading security company is that regularly updated security protocols will protect the system against all emerging threats.
    Incentivized
    Read full review
    Implementation Rating
    BlackBerry
    No answers on this topic
    Kaspersky Lab
    Make sure to provide awareness campaigns on changes that will be implemented and WHY the business is doing it and the benefits reaped. Benefits reaped is very important for the justification of why things have to change and emphasizing the importance of security. This will reduce user disgruntlement and total bitterness on use of their workstation or laptop
    Incentivized
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    Alternatives Considered
    BlackBerry
    Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
    Incentivized
    Read full review
    Kaspersky Lab
    Kaspersky is a leader in endpoint protection, but its ties to potential adversaries are unsettling. Kaspersky has a great threat research team and quickly identifies malicious software and its signature. Its web-based protection is also top notch. This is a great product but as with everything has its place.
    Incentivized
    Read full review
    Scalability
    BlackBerry
    No answers on this topic
    Kaspersky Lab
    You can create groups and create different policies for each group. You can customize many parts of the software before it is deployed. You can create different tasks and schedules based on the groups. It is customizable.
    Incentivized
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    Return on Investment
    BlackBerry
    • We have the piece of mind that our endpoints are protected.
    • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
    • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
    Incentivized
    Read full review
    Kaspersky Lab
    • It reduced the incidents of infections and so reduced the efforts needed by the IT department to mitigate problems.
    • It made it difficult to manage the security of our growing mobile user base due to infrequent contact with our on-premise management server.
    Incentivized
    Read full review
    ScreenShots