Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
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Comodo Antivirus
Score 10.0 out of 10
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Comodo Antivirus is available in a free edition, or paid editions with more advanced features.
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Pricing
BlackBerry Protect (CylancePROTECT)
Comodo Antivirus
Editions & Modules
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Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)
Comodo Antivirus
Free Trial
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Free/Freemium Version
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No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Community Pulse
BlackBerry Protect (CylancePROTECT)
Comodo Antivirus
Features
BlackBerry Protect (CylancePROTECT)
Comodo Antivirus
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
[Comodo Antivirus] is good for personal and professional use. It has the capability to detect viruses and malware and remove them within no time. Its scanning speed is far better than many other antivirus software. Its pricing is not so good so if one can afford such a high rate anti-virus tool then I think one should go for it because it is worth it.
Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
The Cylance client is very light-weight and is not as resource hungry.
The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
I have interacted with them several times, and I'm not giving them a 10 because they never blew my mind how good they were, but they certainly met my high expectations and helped us resolve all issues we had. We paid for support to help us set it up, and I think that was a good choice. There's a very steep learning curve at first with the initial configuration. We feel confident in being able to change everything now that we have been using it, but initially it was all a very new thing to us since we never had used a centrally managed Antivirus and Firewall program before.
At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with Cylance since we knew it was proven to work well in our environment with some of our unique software.
When we were using Avast, at first we thought its working well but soon we witnessed three malware and then we realized to find the best of all malware protection which leads to getting the Comodo Antivirus. Comodo [Antivirus] is fast, secure, and efficient. and this was all we needed and doing well for us.