BlackBerry Protect (CylancePROTECT) vs. Comodo Advanced Endpoint Protection (AEP)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
Comodo Advanced Endpoint Protection (AEP)
Score 8.3 out of 10
N/A
Comodo Cybersecurity headquartered in Clifton offers Comodo Advanced Endpoint Protection (AEP) provides malicious file quarantine, malware protection, antivirus, and other endpoint security features.
$4
Per Device Per Month
Pricing
BlackBerry Protect (CylancePROTECT)Comodo Advanced Endpoint Protection (AEP)
Editions & Modules
No answers on this topic
Premium
$4.00
Per Device Per Month
Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)Comodo Advanced Endpoint Protection (AEP)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Protect (CylancePROTECT)Comodo Advanced Endpoint Protection (AEP)
Features
BlackBerry Protect (CylancePROTECT)Comodo Advanced Endpoint Protection (AEP)
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
9.2
Ratings
7% above category average
Comodo Advanced Endpoint Protection (AEP)
8.1
Ratings
6% below category average
Anti-Exploit Technology9.00 Ratings8.00 Ratings
Endpoint Detection and Response (EDR)9.90 Ratings8.00 Ratings
Centralized Management9.70 Ratings9.00 Ratings
Hybrid Deployment Support10.00 Ratings8.00 Ratings
Infection Remediation9.90 Ratings8.00 Ratings
Vulnerability Management8.00 Ratings8.00 Ratings
Malware Detection8.00 Ratings8.00 Ratings
User Ratings
BlackBerry Protect (CylancePROTECT)Comodo Advanced Endpoint Protection (AEP)
Likelihood to Recommend
9.7
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
5.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
BlackBerry Protect (CylancePROTECT)Comodo Advanced Endpoint Protection (AEP)
Likelihood to Recommend
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
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Overall great product. I am confident that the product is doing the job we expect. There are times of trouble, but more so when they update the clients or make major changes. It seems they do not do enough testing before pushing releases.
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Pros
  • Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
  • The Cylance client is very light-weight and is not as resource hungry.
  • The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
  • Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
  • Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
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  • Mitigates exposure to unwanted files and malware.
  • Ease of Use and Management.
  • Administrator control unlike standard antivirus purchased in the consumer/small business market.
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Cons
  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
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  • Stability, they could grow when it comes to updates to the client. There always seems to be complications.
  • Locking of systems. In the event of trouble, systems lock down so far that the administrator has to drive to the location where device is located, uninstall and reinstall.
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Likelihood to Renew
It's simply been the best product I've used and tested within the past four years.
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No answers on this topic
Usability
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
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No answers on this topic
Support Rating
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
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No answers on this topic
Alternatives Considered
At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with Cylance since we knew it was proven to work well in our environment with some of our unique software.
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I was using a platform called Barkly which seemed to work well at the time. I ran a ransomware simulation against Barkly and it did not perform as well as anticipated. I began searching for another AV platform, found Comodo and decided to run the same ransomware test. Comodo [Advanced Endpoint Protection (AEP)] performed much better and was more effective at stopping the simulated ransomware.
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Return on Investment
  • We are spending less time troubleshooting potential attacks - all alerts go to our management interface and we can globally clear/block items.
  • Users are not getting upset at the resources taken by antivirus - they feel they got their speedy machine back.
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  • Increased [efficiency]
  • Can centrally manage the endpoints
  • Mitigation of threats/vulnerabilities to the endpoint
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ScreenShots