Blackbaud Tuition Management vs. Schoolmint Hero

The way Blackbaud Tuition Management handles the charges and how accessible it is makes my job much easier. I love that parents can see the same view of their account as I have when entering/reviewing an account so that it doesn't sound foreign when I try to explain something to them.

I would highly recommend this as long as you are able to get 90% or more buy-in. However, if there is not a MAJORITY buy-in I don't feel it will be successful. My colleagues and I found that classroom management was much improved in the classrooms of us who were sold on using it and used it with fidelity, adding extra intensives because of infidelity in other classrooms. It became obvious to the administration that the lack of buy-in was destroying the program outcome.

Incentivized

• Website is easy to navigate
• Customer service is very professional and helpful
• Multiple options for making payments and setting up accounts

Incentivized

• Tracking tardy behavior quickly across settings.
• Tracking positive behaviors.
• Intentionally rewarding positive behaviors immediately for all students.
• Quickly alerting alarming behaviors.
• Allowing for all students to be successful throughout the day across all settings.
• Allows all staff to reward all students for exhibiting positive behaviors.

Incentivized

• Divorced parent log in access
• Split family contract processes

• Students need to have direct online access to picking their prizes based on the points they've earned. It will give more focus on doing what's right.
• Teachers need to have the ability to create their own positive rewards in the system based on their subject area.
• Is there a way to have the system remember your username so you don't have to type it out every time you sign in?

Incentivized

It is a great product

again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond

Incentivized

Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.

Incentivized

I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.

Incentivized

We have used Class Dojo and Progress Book. Hero is great for discipline specifically. We also have e-school, but it does not allow the level of detail and follow up that Hero has. Before Hero, we had a really ineffective system for tracking student discipline, and it was hard to be consistent.

Incentivized

• Online access is key
• Multiple payment options are great
• Since there are so many payment options we receive funds faster

• Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior.
• We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype.
• I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though!