Blackbaud Tuition Management vs. Infinite Campus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Tuition Management
Score 10.0 out of 10
N/A
Blackbaud Tuition Management (formerly Smart Tuition) is a tuition management application providing student parents with online account access, online payment processing, a mobile app, and other features.N/A
Infinite Campus
Score 8.6 out of 10
N/A
Infinite Campus headquartered in Blaine offers their student information system (SIS) to educational institutions, boasting onboarding support, parent and student portal, grade book and academic planner, and access to the platform's inbuilt LMS Campus Learning.N/A
Pricing
Blackbaud Tuition ManagementInfinite Campus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Tuition ManagementInfinite Campus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blackbaud Tuition ManagementInfinite Campus
Features
Blackbaud Tuition ManagementInfinite Campus
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
Blackbaud Tuition Management
10.0
Ratings
19% above category average
Infinite Campus
8.6
Ratings
4% above category average
Online Registration Management10.00 Ratings9.30 Ratings
District Communications, such as messaging and alerting10.00 Ratings8.40 Ratings
Student Data Security10.00 Ratings9.30 Ratings
State and National-level Reporting10.00 Ratings8.90 Ratings
Integrations with 3rd-Party Education Technology00 Ratings8.50 Ratings
Roster Management00 Ratings8.70 Ratings
Platform Customization00 Ratings7.60 Ratings
Teacher Self-Service00 Ratings7.10 Ratings
Community Support00 Ratings8.60 Ratings
Class Scheduling00 Ratings9.50 Ratings
Compliance Support00 Ratings9.60 Ratings
Teacher and Parent Mobile Application00 Ratings7.50 Ratings
User Ratings
Blackbaud Tuition ManagementInfinite Campus
Likelihood to Recommend
10.0
(0 ratings)
8.4
(0 ratings)
Support Rating
-
(0 ratings)
9.3
(0 ratings)
User Testimonials
Blackbaud Tuition ManagementInfinite Campus
Likelihood to Recommend
The way Blackbaud Tuition Management handles the charges and how accessible it is makes my job much easier. I love that parents can see the same view of their account as I have when entering/reviewing an account so that it doesn't sound foreign when I try to explain something to them.
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As a classroom teacher, I love not having to rely on just a handwritten grade book anymore. When I input grades, I can print the updated grade book whenever I choose. This keeps my workload down since I don't have to write it in the grade book and then put it on the computer.
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Pros
  • Website is easy to navigate
  • Customer service is very professional and helpful
  • Multiple options for making payments and setting up accounts
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  • It is very clean (not cluttered with information and buttons)
  • It keeps all personal information in one spot
  • The message center is helpful, and it is easy to see when there is a new message
  • The breakdown of attendance is done very well
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Cons
  • Divorced parent log in access
  • Split family contract processes
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  • Infinite Campus does not integrate seamlessly with our learning management system. This is a big deal in that using Infinite Campus means our faculty and staff are asked to do more (fatigue) and there is more room for error to occur.
  • Infinite Campus' platform is not visually appealing nor does the site design use enough colors and distinction to clearly convey progress to a user.
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Support Rating
No answers on this topic
I haven't reached out to Infinite Campus for technical support. We have in-school people who are trained to help us out in the event of a problem. We have had a couple of times where the system has gone down unexpectedly, but our school IT professionals were able to sort it out.
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Alternatives Considered
I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.
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I find these other products to be much more simplified in their set up and user friendly where with Infinite Campus, it requires a good amount of time and patience to acclimate to the set up and arrangement of content. Also, the other products I have reviewed are more appealing to the eye with their color content/contrast, background themes/colors and engaging colors which make the experience enjoyable and calming.
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Return on Investment
  • Online access is key
  • Multiple payment options are great
  • Since there are so many payment options we receive funds faster
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  • Positive impact: Allows us to keep our pacing guides up to date for weekly meetings and information dissemination.
  • Positive impact: Allows us to provide our counselors, students, and parents with informative progress reports in a timely manner.
  • Negative impact: Takes more time away from our other duties when it takes so long to find the data/information I'm looking for amongst all the classes I need to go through just to get to the one I need. They really should look at a better way to arrange/group the drop down menu for the classes.
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