Blackbaud Tuition Management vs. Infinite Campus

The way Blackbaud Tuition Management handles the charges and how accessible it is makes my job much easier. I love that parents can see the same view of their account as I have when entering/reviewing an account so that it doesn't sound foreign when I try to explain something to them.

As a classroom teacher, I love not having to rely on just a handwritten grade book anymore. When I input grades, I can print the updated grade book whenever I choose. This keeps my workload down since I don't have to write it in the grade book and then put it on the computer.

Incentivized

• Website is easy to navigate
• Customer service is very professional and helpful
• Multiple options for making payments and setting up accounts

Incentivized

• It is very clean (not cluttered with information and buttons)
• It keeps all personal information in one spot
• The message center is helpful, and it is easy to see when there is a new message
• The breakdown of attendance is done very well

Incentivized

• Divorced parent log in access
• Split family contract processes

• Infinite Campus does not integrate seamlessly with our learning management system. This is a big deal in that using Infinite Campus means our faculty and staff are asked to do more (fatigue) and there is more room for error to occur.
• Infinite Campus' platform is not visually appealing nor does the site design use enough colors and distinction to clearly convey progress to a user.

Incentivized

I haven't reached out to Infinite Campus for technical support. We have in-school people who are trained to help us out in the event of a problem. We have had a couple of times where the system has gone down unexpectedly, but our school IT professionals were able to sort it out.

Incentivized

I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.

Incentivized

I find these other products to be much more simplified in their set up and user friendly where with Infinite Campus, it requires a good amount of time and patience to acclimate to the set up and arrangement of content. Also, the other products I have reviewed are more appealing to the eye with their color content/contrast, background themes/colors and engaging colors which make the experience enjoyable and calming.

Incentivized

• Online access is key
• Multiple payment options are great
• Since there are so many payment options we receive funds faster

• Positive impact: Allows us to keep our pacing guides up to date for weekly meetings and information dissemination.
• Positive impact: Allows us to provide our counselors, students, and parents with informative progress reports in a timely manner.
• Negative impact: Takes more time away from our other duties when it takes so long to find the data/information I'm looking for amongst all the classes I need to go through just to get to the one I need. They really should look at a better way to arrange/group the drop down menu for the classes.

Incentivized