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Blackbaud Church Management vs. DonorDirect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Church Management

    Score1 out of 10
    N/ABlackbaud Church Management software is designed to connect all staff and volunteers with one holistic view, automated processes and easy-to-use software to manage all your programs , and provide data to better understand congregants and the various ways they interact with your house of worship with a single source of data, and finally keep church membership engaged with multi-channel communications.N/A

    DonorDirect

    Score9 out of 10
    N/ADonorDirect, a Ministry Brands company, provides their donor management system oriented to meet the needs of churches and ministries.N/A
    Pricing
    Blackbaud Church ManagementDonorDirect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud Church ManagementDonorDirect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Blackbaud Church ManagementDonorDirect
    Likelihood to Recommend
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Blackbaud Church ManagementDonorDirect
    Likelihood to Recommend
    Blackbaud
    I believe this system was overpriced and under-supported. From experience, it is very clunky and lacking features that churches would find helpful. There are no scenarios for which Blackbaud Church Management is well suited. It is not appropriate for churches. I would avoid it at all costs. They were also not willing to assist in moving to another system.
    Incentivized
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    Ministry Brands
    No answers on this topic
    Cons
    Blackbaud
    • Not geared toward churches
    • Missing much functionality
    • In my opinion, horrible and incompetent support
    • No ongoing support for their system
    Incentivized
    Read full review
    Ministry Brands
    No answers on this topic
    Alternatives Considered
    Blackbaud
    In my opinion, Blackbaud was by far the worst experience we have had with any church management system. We initially moved away from Shelby Systems to FellowshipOne. In an attempt to consolidate church management and accounting into a single system, we moved from FellowshipOne to Blackbaud Church Management to accomplish this. Both FellowshipOne and Shelby wer far superior systems.
    Incentivized
    Read full review
    Ministry Brands
    No answers on this topic
    Return on Investment
    Blackbaud
    • A negative ROI
    • Difficulty in moving data to another system
    • Caused a lot of extra work to fix all the errors that came in implementation
    Incentivized
    Read full review
    Ministry Brands
    No answers on this topic
    ScreenShots