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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bizzabo

    Score2.7 out of 10
    Enterprise companies (1,001+ employees)
    Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

    $5,988

    per year per user

    CrowdCompass

    Score6.8 out of 10
    N/ACrowdCompass is an event management software system offered by Cvent.N/A
    Pricing
    BizzaboCrowdCompass
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BizzaboCrowdCompass
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.—
    More Pricing Information
    Community Pulse
    BizzaboCrowdCompass
    Considered Both Products
    Bizzabo
    No answer on this topic
    Cvent
    Chose CrowdCompass
    CrowdCompass is easy to use as it integrates seamlessly with Cvent, which provides a one-stop-shop from site selection to registration, and now to also have the app component onsite. I have found that it is much easier to use than other similar products, and is great that it …
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    66 Answers
    100%
    Would buy again
    31 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    55 Answers
    96%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    67 Answers
    100%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    45 Answers
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    59 Answers
    100%
    Implementation went as expected
    28 Answers
    Features
    BizzaboCrowdCompass
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Bizzabo and CrowdCompass
    Feature
    Bizzabo
    8.2
    35 Ratings
    2% below category average
    CrowdCompass
    -
    Ratings
    Responsive Design for Web Access8.330 Ratings00 Ratings
    Mobile Application7.830 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Bizzabo and CrowdCompass
    Feature
    Bizzabo
    7.3
    32 Ratings
    16% below category average
    CrowdCompass
    -
    Ratings
    Calendar integration7.424 Ratings00 Ratings
    Meeting initiation7.419 Ratings00 Ratings
    Integrates with social media7.414 Ratings00 Ratings
    Record meetings / events7.819 Ratings00 Ratings
    Slideshows8.215 Ratings00 Ratings
    Event registration5.630 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Bizzabo and CrowdCompass
    Feature
    Bizzabo
    8.2
    22 Ratings
    1% below category average
    CrowdCompass
    -
    Ratings
    Live chat7.920 Ratings00 Ratings
    Audience polling8.417 Ratings00 Ratings
    Q&A8.321 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Bizzabo and CrowdCompass
    Feature
    Bizzabo
    8.4
    32 Ratings
    1% above category average
    CrowdCompass
    -
    Ratings
    User authentication8.429 Ratings00 Ratings
    Participant roles & permissions8.529 Ratings00 Ratings
    Confidential attendee list8.323 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Bizzabo and CrowdCompass
    Feature
    Bizzabo
    8.1
    37 Ratings
    5% below category average
    CrowdCompass
    -
    Ratings
    Branding options6.433 Ratings00 Ratings
    Integration to Marketing Automation8.824 Ratings00 Ratings
    Attendee list export9.136 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Bizzabo and CrowdCompass
    Feature
    Bizzabo
    7.4
    41 Ratings
    12% below category average
    CrowdCompass
    -
    Ratings
    Registration, RSVP, and ticketing5.940 Ratings00 Ratings
    Email marketing5.036 Ratings00 Ratings
    Livestreaming7.626 Ratings00 Ratings
    Audience engagement8.531 Ratings00 Ratings
    Event recording8.425 Ratings00 Ratings
    Virtual booths7.913 Ratings00 Ratings
    Networking7.829 Ratings00 Ratings
    Event analytics8.138 Ratings00 Ratings
    Best Alternatives
    BizzaboCrowdCompass
    Small Businesses
    Whova
    Score8.9 out of 10
    Whova
    Score8.9 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    Splash
    Score6.8 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    Webex Events (formerly Socio)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BizzaboCrowdCompass
    Likelihood to Recommend
    6.0
    (82 ratings)
    8.0
    (103 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.0
    (10 ratings)
    Usability
    9.1
    (2 ratings)
    7.4
    (10 ratings)
    Availability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    6.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    8.0
    (34 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (5 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    5.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    BizzaboCrowdCompass
    Likelihood to Recommend
    Bizzabo
    Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
    Incentivized
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    Cvent
    CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
    Incentivized
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    Pros
    Bizzabo
    • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
    • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
    • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
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    Cvent
    • Provides attendees with their personalized schedules at their fingertips.
    • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
    • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
    Incentivized
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    Cons
    Bizzabo
    • Our attendees complained about having to login every time to view content
    • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
    • The email system is hard to format within Bizzabo
    • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
    • Reports were missing data and it took two weeks to get corrected
    • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
    Incentivized
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    Cvent
    • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
    • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
    • Emails (invites, etc.) often go to junk.
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    Likelihood to Renew
    Bizzabo
    Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
    Incentivized
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    Cvent
    We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
    Incentivized
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    Usability
    Bizzabo
    Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
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    Cvent
    It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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    Reliability and Availability
    Bizzabo
    We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
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    Cvent
    Have not had any issues with availability
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    Performance
    Bizzabo
    We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
    Incentivized
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    Cvent
    Have had no issues
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    Support Rating
    Bizzabo
    Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
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    Cvent
    Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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    Online Training
    Bizzabo
    No answers on this topic
    Cvent
    Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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    Implementation Rating
    Bizzabo
    I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
    Incentivized
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    Cvent
    Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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    Alternatives Considered
    Bizzabo
    Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
    Incentivized
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    Cvent
    Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
    Incentivized
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    Contract Terms and Pricing Model
    Bizzabo
    The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
    Incentivized
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    Cvent
    No answers on this topic
    Scalability
    Bizzabo
    It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
    Incentivized
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    Cvent
    works great no matter what type of program or how many people attending
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    Return on Investment
    Bizzabo
    • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
    • We hope to use Bizzabo as a tool to recruit more clients i the future
    • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
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    Cvent
    • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
    • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
    • Positive - adoption rates have been so high we are looking into using the program for more and more events
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    ScreenShots

    Bizzabo Screenshots

    Product screenshotScreenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions