bitFit Asset Management vs. ServiceNow IT Asset Management

bitFit Asset Management

ServiceNow IT Asset Management

52 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
bitFit Asset Management	N/A	N/A	An IT asset management solution, bitFit's platform and professional services help teams to manage complex IT challenges with data-driven solutions. The solution is used to track and measure the lifecycle of IT assets so users can understand how productive they are, how they are being utilized, what value they bring to the table, and ultimately whether or not they move business forward.	N/A
ServiceNow IT Asset Management	Score8.1 out of 10	N/A	ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle.	N/A

Pricing

bitFit Asset Management

ServiceNow IT Asset Management

No answers on this topic

No answers on this topic

Pricing Offerings
bitFit Asset Management	ServiceNow IT Asset Management
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	bitFit Asset Management	ServiceNow IT Asset Management
Considered Both Products	bitFit Asset Management No answer on this topic	ServiceNow No answer on this topic
	Would buy again
	No answers on this topic	94% Would buy again 15 Answers
	Delivers good value for the price
	No answers on this topic	92% Delivers good value for the price 12 Answers
	Happy with the feature set
	No answers on this topic	94% Happy with the feature set 15 Answers
	Lived up to sales and marketing promises
	No answers on this topic	100% Lived up to sales and marketing promises 9 Answers
	Implementation went as expected
No answers on this topic	100% Implementation went as expected 10 Answers

Features

bitFit Asset Management

ServiceNow IT Asset Management

Comparison of IT Asset Management features of bitFit Asset Management and ServiceNow IT Asset Management
Feature	bitFit Asset Management - Ratings	ServiceNow IT Asset Management 7.8 18 Ratings 1% below category average
Software and hardware inventory tracking	00 Ratings	8.018 Ratings
License management	00 Ratings	8.016 Ratings
Asset lifecycle monitoring	00 Ratings	8.017 Ratings
Contract management	00 Ratings	8.016 Ratings
Asset relationship management	00 Ratings	7.017 Ratings

Best Alternatives
	bitFit Asset Management	ServiceNow IT Asset Management
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	KACE Asset Management Appliance Score7.5 out of 10	KACE Asset Management Appliance Score7.5 out of 10
Enterprises	Ivanti Neurons for ITAM Score6.6 out of 10	Ivanti Neurons for ITAM Score6.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	bitFit Asset Management	ServiceNow IT Asset Management
Likelihood to Recommend	- (0 ratings)	8.0 (19 ratings)
Usability	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	bitFit Asset Management	ServiceNow IT Asset Management
Likelihood to Recommend	bitFit Asset Management No answers on this topic	ServiceNow As I have used it as a ticketing tool, so it has an ability to integrate very well with other softwares to help make co ordination in your work much easier. Whenever, I used to get a scenario from end user regarding an issue via chat, the service now window would pop up immediately as it was integrated. Incentivized Verified User Read full review
Pros	bitFit Asset Management No answers on this topic	ServiceNow Single place portal for employees and IT for assets assigned Track the requests raised by employees and manage the historical record for reference Incentivized Parikshith Malalur Jagadeesh Senior Software Engineer Read full review
Cons	bitFit Asset Management No answers on this topic	ServiceNow The ITAM dashboards and forms can feel overwhelming for agents or managers who don’t use the system every day. While the reporting tools are robust. building custom, dynamic reports still requires a decent understanding of the ServiceNow Platform. Incentivized Bharath Raguraja Senior Software Developer Read full review
Usability	bitFit Asset Management No answers on this topic	ServiceNow On overall look, ServiceNow IT Asset Management works amazingly well and it is easy to use for beginners. It is a great tool for all types of companies and with customisation and integration options, ServiceNow IT Asset Management becomes a giant. There are few scope of improvements which when done, will level this tool up. Incentivized Aditya Singh OCI Architect Read full review
Alternatives Considered	bitFit Asset Management No answers on this topic	ServiceNow Remedy for one was a tool to be installed on my computer whereas ServiceNow is a web-based tool and is available to use everywhere since it's a SaaS offering. Next is reporting which you have to use formulas in remedy but you have that good UI for easy report creation Incentivized Harish Engolkar Associate Consultant Read full review
Return on Investment	bitFit Asset Management No answers on this topic	ServiceNow By tracking license usage, we’ve been able to reallocate unused licenses instead of purchasing new ones, saving thousands annually. With the integration to Amazon Connect and Zoom Phone, agents can instantly view user assets during calls, which has reduced average resolution time and improved customer satisfaction scores. Incentivized Bharath Raguraja Senior Software Developer Read full review
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