Basecamp vs. Birdview

Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]

Incentivized

I think as a project management software, Easy Projects is great. We used spreadsheets before, and that led to a whole mess of confusion. Easy Projects gets everything in one place online -- you can access it from anywhere with an Internet connection and everyone is working off the same files. This works well for us as a marketing/graphic design group. Our colleagues in web design use it, as well, I'm told with success. So I know those two scenarios will work with the Easy Projects system. If you are selecting project management software, definitely know what you need a system to do in its most basic form -- then see what additional elements appeal to you. One thing you may want to investigate during your evaluation of Easy Projects is server space. We host this program and its files on an internal server, so we have to be sure there is enough space to accommodate open jobs and archive files.

Incentivized

• Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
• The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
• Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Incentivized

• Easy Projects is great for project management. It allows you to assign users, set tasks and end dates, and keep it all together in one working file/job. It's a project manager's dream -- you can look inside and see exactly what is going on and any missed deadlines.
• Easy Projects allows good customization of the fields. We have worked it so that in a job file, we can enter info about things specific to publication design -- size, file format, delivery location, etc. And we've been able to change these further over time as our needs change.
• Easy Projects allows for archiving of completed jobs. You don't have to see them every time you log in, but it's great to be able to go back and search through completed jobs (even several years back) to see what was done last time, who was assigning, costs, etc.
• Easy Projects allows you to pull reports and export them. This has proved helpful when we needed an overall log of jobs for a client or to pull a large number of costs.

Incentivized

• High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
• Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
• Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.

Incentivized

• Would love to see a way to create a project plan that is user friendly with various colours
• More robust reporting that would provide easy view to budget by task by person
• Would like to view various projects in different windows without going back and forth

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

EP is great but could be better. EP has been a wonderful tool within our organization, it has helped us control expenses, resources, and the time needed to invest in each project, however when it comes to presenting reports and details it is a bit weak, there are more tools specialized in data visualization, and it would be good to make some kind of integration between EP and the other market alternatives

I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.

EP is easy to use and adaptable, its menu is intuitive and the design is pleasant.

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.

Incentivized

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.

Incentivized

In my personal experience, I only needed EP support once and the truth is that they attended me very well and very quickly, they helped me with what I needed, it was a question regarding the use of WebServices, they solved my doubt and then they contacted me another agent to verify that everything was resolved and if they could help me with anything else

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)

I am really satisfied with the implementation of EP in our organization, since it is a very useful tool in our day-to-day work

Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. It's easy to learn and use, and has just enough customizability to work for many different types of projects.

Incentivized

Most project management systems are fairly the same, however, this would be better than monday.com in that it is more suited for project management professionals, and monday.com is more for anyone to use because it's more simple. This means Easy Projects are better equipped for the details needed to manage a project. The only drawback if you are a small group is that monday.com offers a free version where Easy Projects does not.

Incentivized

• It has helped keep every project organized, with all assets in one accessible place for everyone involved.
• It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
• It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
• The search function is very helpful.

Incentivized

• Increased team collaboration improved the results significantly, because we managed to reduce the amount of time wasted on unnecessary iterations, therefore reducing costs.
• The reasonable pricing enabled us to enjoy the service we needed with with less impact on our budget than we've expected.