| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Birdeye | Score8 out of 10 | N/A | Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets. | $299 per month |
| Birdeye | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| ||||||||||
| Offerings |
| ||||||||||
| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | — | ||||||||||
| More Pricing Information | |||||||||||
| Birdeye | |
|---|---|
| Considered Both Products | Chose Birdeye Birdeye is easier to use and works well with medical software Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye We are moving to RepuGen and so far we are pleased with that service/product. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye In my opinion, Birdeye cannot be compared to RepuGen as their system is their own built from the ground up. Birdeye uses 3rd party tools to put out sub-par products. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye I have not used another site that is better than Birdeye. None of the other sites I have tried, allow us to utilize 2 different means of contact. It is very simple to use and customer service gets issues resolved in a timely manner. An all-around great product. I would highly … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye Cheaper, and have better support on Integrations Also keep on improving Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye Did not other products beside Birdeye. This was recommended to us by a friend of our CEO. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye We have a lot of reviews for our business from Trustpilot. They are also a great company to work with. What we appreciate about Birdeye over Trustpilot is Birdeye pushes our reviews out to Google and not just on their own site. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye Podium also has issues with account management and customer service. They are comparable but Birdeye has a better review request interface and reporting than Birdeye. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye Google doesn't do it for you, we love Birdeye Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye Not applicable at this time. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye I have not used any other software prior to Birdeye. I was always managing manually in google sheets. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
93% Would buy again 123 Answers | |
| Delivers good value for the price | |
93% Delivers good value for the price 108 Answers | |
| Happy with the feature set | |
95% Happy with the feature set 126 Answers | |
| Lived up to sales and marketing promises | |
92% Lived up to sales and marketing promises 95 Answers | |
| Implementation went as expected | |
90% Implementation went as expected 105 Answers | |
| Birdeye | |
|---|---|
| Small Businesses |  Brand24 Score8.5 out of 10 |
| Medium-sized Companies | Brand24 Score8.5 out of 10 |
| Enterprises | No answers on this topic |
| All Alternatives | View all alternatives |
| Birdeye | |
|---|---|
| Likelihood to Recommend | 7.2 |
| Likelihood to Renew | 8.4 |
| Usability | 9.4 |
| Support Rating | 7.5 |
| Implementation Rating | 9.1 |
| Birdeye | |
|---|---|
| Likelihood to Recommend |
|
| Pros |
|
| Cons |
|
| Likelihood to Renew |
|
| Usability |
|
| Support Rating |
|
| Implementation Rating |
|
| Alternatives Considered |
|
| Return on Investment |
|
| ScreenShots | Birdeye Screenshots     |
