BIME Analytics (discontinued) vs. GoodData

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
GoodData
Score 8.5 out of 10
N/A
GoodData is an analytics platform used by organizations to deliver real-time, governed insights, embedded into products, customized for users, and integrated into any data environment. At the heart of GoodData is a universal semantic layer: a shared, code-defined model that maps raw data into consistent business concepts, metrics, and logic. Metrics are authored once and reused across every dashboard, app, or API, to ensure accuracy, governance, and trust wherever analytics are…N/A
Pricing
BIME Analytics (discontinued)GoodData
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Offerings
Pricing Offerings
BIME Analytics (discontinued)GoodData
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BIME Analytics (discontinued)GoodData
Features
BIME Analytics (discontinued)GoodData
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
20% above category average
GoodData
7.9
Ratings
12% above category average
Customizable dashboards10.00 Ratings8.70 Ratings
Report Formatting Templates10.00 Ratings7.00 Ratings
Pixel Perfect reports00 Ratings7.90 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
Ratings
14% above category average
GoodData
7.7
Ratings
0% below category average
Drill-down analysis8.00 Ratings7.40 Ratings
Formatting capabilities10.00 Ratings7.00 Ratings
Report sharing and collaboration10.00 Ratings7.30 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
19% above category average
GoodData
-
Ratings
Publish to Web10.00 Ratings00 Ratings
Publish to PDF10.00 Ratings00 Ratings
Report Delivery Scheduling10.00 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
23% above category average
GoodData
7.2
Ratings
4% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.00 Ratings8.10 Ratings
Location Analytics / Geographic Visualization10.00 Ratings6.90 Ratings
Predictive Analytics00 Ratings6.60 Ratings
Pattern Recognition and Data Mining00 Ratings7.10 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
16% above category average
GoodData
8.0
Ratings
6% above category average
Multi-User Support (named login)10.00 Ratings8.30 Ratings
Role-Based Security Model10.00 Ratings7.90 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.00 Ratings
Single Sign-On (SSO)00 Ratings7.70 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
24% above category average
GoodData
-
Ratings
Responsive Design for Web Access10.00 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.00 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BIME Analytics (discontinued)
-
Ratings
GoodData
8.1
Ratings
8% above category average
REST API00 Ratings8.30 Ratings
Javascript API00 Ratings8.00 Ratings
iFrames00 Ratings8.00 Ratings
Best Alternatives
BIME Analytics (discontinued)GoodData
Small Businesses
BrightGauge
BrightGauge
Score 9.0 out of 10
BrightGauge
BrightGauge
Score 9.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
Infor Birst
Infor Birst
Score 5.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)GoodData
Likelihood to Recommend
7.0
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
7.9
(0 ratings)
Availability
-
(0 ratings)
7.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.7
(0 ratings)
In-Person Training
-
(0 ratings)
9.0
(0 ratings)
Online Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
7.2
(0 ratings)
User Testimonials
BIME Analytics (discontinued)GoodData
Likelihood to Recommend
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
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If you have consistently formatted data, that you want regular reports on, plus flexibility to let end users build their own reports, GoodData is perfect. Especially if your end users are less technical. If you want to be able to embed your reporting into your app, GoodData excels, though the start up process can be involved. If your data structure varies, it could be more challenging to integrate. It may also not be worth the integration if you have people who can already run their own SQL queries.
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Pros
  • Easy to create reports
  • Easy to edit
  • Easy to customize
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  • GoodData helps in simplifying complex data into easy-to-understand visuals. We can create personalized dashboards & tailor them as per requirements. This data can be used from an executive level employee to a team lead employee in the business
  • GoodData is a very user friendly platform. The collaborative features simplify sharing and discussing reports among team members which promotes a culture of data-driven decision-making.
  • GoodData connects with various data sources and consolidate information from multiple platforms. This flexibility proves invaluable for businesses dealing with data spread across different systems as they can access large amount of data on a single platform.
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Cons
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
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  • would be nice to be able to add the same filter to a multi-tab dashboard once instead of having to do it for each tab; tedious and time consuming
  • Variable use is kind of clunky and would like to be able to hide/show easier
  • The newer insight based dashboard method does not have the flexibility classic does
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Likelihood to Renew
No answers on this topic
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
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Usability
No answers on this topic
GoodData provided us with strong overall usability and provided us a platform for various business analytics. Its user-friendly and insightful reports and also the dashboards. Me and my team really appreciate the platform's ability to streamline decision-making processes. However, there is a learning curve during initial setup as I mentioned before. Continuous improvements in the onboarding could further enhance GoodData's usability as well.
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Reliability and Availability
No answers on this topic
We are approximately one month since go-live. There has been one short outage.
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Performance
No answers on this topic
Performance on refreshing metrics works well.
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Support Rating
No answers on this topic
The fast and comprehensive responses we got from GoodData regarding the doubts we had experienced while starting to use the products and metrics were of great help in ensuring the metrics we were obtaining were accurate to what we wanted to know about our customers' experience and our product areas of opportunity.
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In-Person Training
No answers on this topic
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
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Online Training
No answers on this topic
GoodData implementation team was professional and courteous
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Implementation Rating
No answers on this topic
Thorough, professional and on time.
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Alternatives Considered
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
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GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.
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Return on Investment
No answers on this topic
  • I personally pushed our management to get GoodData implemented, and there on we have been making much more profits than we ever did!
  • Last month we made a decision using the platform and withing a short span of time our ROI gets 7X.
  • We also made a marketing spend of $100,000 every quater using the insights and metrics, and we are really happy with the returs.
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ScreenShots

BIME Analytics (discontinued) Screenshots

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GoodData Screenshots

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