BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Domo
Score 8.4 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.
N/A
Pricing
BIME Analytics (discontinued)
Domo
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Offerings
Pricing Offerings
BIME Analytics (discontinued)
Domo
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
BIME Analytics (discontinued)
Domo
Features
BIME Analytics (discontinued)
Domo
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
20% above category average
Domo
8.8
Ratings
8% above category average
Customizable dashboards
10.00 Ratings
9.40 Ratings
Report Formatting Templates
10.00 Ratings
8.50 Ratings
Pixel Perfect reports
00 Ratings
8.50 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
Ratings
14% above category average
Domo
8.6
Ratings
7% above category average
Drill-down analysis
8.00 Ratings
8.00 Ratings
Formatting capabilities
10.00 Ratings
8.10 Ratings
Report sharing and collaboration
10.00 Ratings
9.40 Ratings
Integration with R or other statistical packages
00 Ratings
9.00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
19% above category average
Domo
8.2
Ratings
1% below category average
Publish to Web
10.00 Ratings
9.40 Ratings
Publish to PDF
10.00 Ratings
8.00 Ratings
Report Delivery Scheduling
10.00 Ratings
8.50 Ratings
Report Versioning
00 Ratings
7.00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
Domo is great when you want to see lots of values historically or see data you can see natively in a platform. As I mentioned earlier, Domo is the only way our Marketing and Sales teams can see when their emails were opened and compare the send time - this is an example of data I can't see natively.
Provides data acquisition, transformation and visualization all administered from one cloud-based tool. No switching between tools or cobbling different products together.
Provides GUI and MySQL interfaces for data manipulation for both entry-level and advanced users.
Huge amount of data connectors out of the box, plus you can easily create your own custom connectors.
When changing cards from one dataset to another any beast modes are not carried over, it would often make life easier if there was an easier way to copy beast mode calculations from one dataset to another.
Domo documentation, university and Dojo are extremely helpful when we run into problems. However, when support beyond that is needed their help desk seems to have a hefty backlog - the amount of time to resolve tickets is frustrating sometimes.
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
A business management platform has to be flexible to provide solutions for customers from any business environment, but that flexibility has to be delivered without requiring complex business process re-engineering and massive data conversion efforts. Domo’s web-based architecture and wealth of connectivity options allow rapid setup for any business. If your marketing company is wrestling with channel return on investment or your educational organization is drowning in data, Domo has the tools and capability to use your data and turn it into something useful for you
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as the project bares fruit, others begin to ask how they can participate/leverage the tool/platform for their own projects - because of this, Domo's versatility is incredibly important
Domo has allowed us to see much more clearly what is working for students on our programs, and what is not. This enables us to consolidate success and further develop where there are areas of concern.
The verbatim comments in Domo makes the reports especially attractive to staff, since they are able to engage directly with students' personal opinions and not just with rating scales.