BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per user/per month
Ramp
Score 9.3 out of 10
N/A
Ramp is a corporate card and spend management solution that helps companies of all sizes to accelerate growth without compromising on their finances. With a direct integration with the user's accounting solutions, Ramp helps finance teams save time tracking expenses, following up with employees, and closing their books. Ramp offers companies real time visibility into spending, automated expense reporting, and advanced insights into ways to cut spend.
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Pricing
BILL
Ramp
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILL
Ramp
Free Trial
Yes
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Ramp provides a free tier for smaller teams who want to simplify finances. A step-up to our free tier is Ramp Plus, starting at $15/month/user along with platform fees based on team size. Then, for large businesses, the Enterprise plan requires a custom quote.
More Pricing Information
Community Pulse
BILL
Ramp
TrustRadius Insights
BILL
Ramp
Highlights
Research Team Insight
Published
Users have noted that BILL is predominantly utilized in managing accounts payable across various organizational settings, including small businesses and non-profits. It streamlines the processing of bills and invoices, promotes paperless transactions, and integrates smoothly with major accounting software like QuickBooks and NetSuite. This broad utility makes BILL well-suited for companies seeking efficient workflow in payment operations and visibility across financial documents, ensuring that all payments are approved and processed promptly.
Ramp, on the other hand, is recognized for its comprehensive financial management capabilities, with a strong emphasis on controlling and optimizing spending rather than just managing transactions. Users appreciate Ramp for its real-time reporting features, which offer insights into spending patterns and help enforce company policies. This system is geared towards businesses that are not only looking to automate payment processes but also aiming to gain deeper financial insights and achieve cost savings through spend control and analysis.
While both products serve the financial operations of organizations, BILL is a tool focused on enhancing accounts payable processes, particularly suitable for businesses in need of streamlined and automated payment solutions. Ramp extends beyond automation in payments to include spend management, offering a broader suite of financial controls and reporting tools that cater to organizations looking to optimize their overall financial health.
Features
BILL
Ramp
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
8.0
Ratings
7% above category average
Ramp
-
Ratings
Customizable Approval Policies
8.40 Ratings
00 Ratings
Financial Document Management
8.20 Ratings
00 Ratings
Payment Status Tracking
8.80 Ratings
00 Ratings
Payment Audit Trail
9.10 Ratings
00 Ratings
Duplicate Bill Detection
9.00 Ratings
00 Ratings
Advanced OCR
6.40 Ratings
00 Ratings
Electronic Funds Transfer
6.30 Ratings
00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Ramp is well suited for managing everyday spending. We have been able to set standard permissions across the board for our team, monitor spending easily, and adjust "allowances" accordingly and quickly. The instant funding once a request is approved makes it so much faster to make a purchase, if outside of the set parameters. Ramp travel offerings are sometimes unattractive, and we have found many flights, hotels, and car rentals by going to other platforms or the suppliers directly. Pricing is comparable, but many times it is cheaper to book outside of Ramp.
Ramp syncs to Sage Intacct smoothly, pulling dimensions in directly from the ERP.
Coding rules within Ramp are easy to customize, allowing for logic-based options following the path of the GL. This use of smartlists for dimensions dramatically lowers the instances of human data entry error.
Approval routing rules are easy to create and change as the business changes. Approvals can be based on either the user or the coding of an individual transaction depending on your business needs.
The out-of-office delegation function allows the approval process to continue without delays when key personnel are away on vacation.
Voiding a bill in Bill.com is easy, but unfortunately, the void doesn't sync automatically to Quickbooks Online (unlike bill and bill payments, which do automatically sync). Bill.com is great in always telling you exactly what to do to correct it in your Quickbooks Online software, but it would nice if there weren't extra steps you had to take when this happens.
Bill.com only sends the first page of a bill with a check. Typically this isn't a problem, but in some instances, it's necessary for more than 1 page to be sent. It would be nice if Bill.com had a checkbox selection option to print up to a set number of pages (maybe up to 5) for an additional fee. Having the option would be great so I don't have to jump through hoops with other methods to try to get a bill paid, all because I need more than 1 page to go with the check.
Even more integration to have us spend less time on reporting expenses for grant reports
This does not happen often, but if you make a purchase and then cancel it with the vendor, for some reason, Ramp does not immediately recognize that purchase cancellation and will continue to remind you to submit a receipt or tag it as an accidental charge, but there is no option to tag it as a canceled purchase.
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
For the most part, Ramp has been a massive benefit to our organization. It has an easy user experience, looks good on the screen, has intuitive workflows in most applications, and other than issues with accounting, coding & syncing I receive very little feedback (which is positive for us) on using Ramp.
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Previously, we used Rydoo for submitting, approving, and receiving reimbursements. We switched to bill.com after changing our external tax consultants in the US. We still use Rydoo for the submitting and approving part and only use bill.com to receive payment. I admit I find Rydoo easier to use, with a cleaner interface and friendlier brand voice.
These solutions were all great in their own ways. The two main reasons we chose Ramp was because of their innovation around AI. They have implemented AI Agents in their tool to help enforce the company expense policy and help managers be more efficient in reviewing and approving their direct report expenses. Also, we are able to manage all of our company's international entities on one platform
After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
Ramp has definitely helped us save hundreds of dollars in just the first year of using it. Expenses can easily get lost in the shuffle that is fraudulent or placed on the wrong credit card, but with Ramp, the admin team can see everyone's spend and make call-outs to charges that don't look to be the accurate way in advance of it possibly getting lost and forgotten down the line.
