Benefitfocus vs. timeOut

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Benefitfocus
Score 9.0 out of 10
N/A
Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.N/A
timeOut
Score 9.0 out of 10
N/A
timeOut from CWS Software in New Jersey is a very light weight benefits admin tool, dedicated to paid time off (PTO) tracking for small businesses.N/A
Pricing
BenefitfocustimeOut
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BenefitfocustimeOut
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BenefitfocustimeOut
User Ratings
BenefitfocustimeOut
Likelihood to Recommend
10.0
(2 ratings)
9.0
(1 ratings)
User Testimonials
BenefitfocustimeOut
Likelihood to Recommend
Benefitfocus
It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
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CWS Software
timeOut is well suited when you just want employees to be able to track PTO and know where they stand. It eliminates employees constantly asking what are the PTO balances available. It has somewhat limited functionality when it comes to clocking in and out, as well as integrating with payroll.
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Pros
Benefitfocus
  • Enrollment Reports
  • Customer Service
  • File Feed Setup
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CWS Software
  • Track back dated PTO requests.
  • Allow for additional PTO categories to be added (e.g Comp days, Work at home days)
  • Gives employees up to date time off information as well as show future time available.
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Cons
Benefitfocus
  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
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CWS Software
  • Easier syncing with Microsoft Calendars.
  • Employees being able to view a company wide out of office calendar.
  • Integration with different Payroll systems.
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Alternatives Considered
Benefitfocus
Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.
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CWS Software
I believe that timeOut is more accurate to use and very user friendly from an employees point-of-view. However, in terms of Payroll Integration I did not find it to be better. Stand alone, timeOut is a great tool; but there is little data on my part in terms of how it successfully integrates with Payroll systems as well maintain an accurate count.
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Return on Investment
Benefitfocus
  • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
  • Bad impression on the benefits team to implement a program that didn't deliver.
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CWS Software
  • Positive in terms of employees having needed access.
  • Positive in terms of having the capability of going back and recording time.
  • Negative in terms of Payroll Integration
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ScreenShots