Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.
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Maxwell Health
Score 8.0 out of 10
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Boston-based Maxwell Health offers their specialized benefits administration platform and marketplace for a shopping-like experience of plan selection and benefits enrollment.
Maxwell Health is well suited to assist employers with the administration of open enrollment for employees. It provides the employee the necessary information to make informed decisions, allows them to do so at a time and place of their choosing. Additionally, it can assist employers with an workflow that can be used whenever employee approval forms are required. Maxwell Health is not well suited to be used as an all encompassing employee personnel file. It has limitations on the information that can be attached to an employee record.
Great at selling their product but not keeping their promises.
Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
We currently use Paylocity for our payroll and some HR needs. Maxwell Health and Paylocity work together to share information. There are some features in Paylocity that work better, such as new employee orientation forms. This is more for forms that directly tie into the employee's record that affects their paycheck. Paylocity does not provide a way for employees to access benefit information and make selections.
