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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Benchmark Email

    Score10 out of 10
    N/ABenchmark is an email marketing platform on a global mission to help businesses everywhere ignite relationships with their customers, from the company of the same name in St.Louis, Missouri.

    $0

    per month

    Robly

    Score8 out of 10
    N/ARobly is an email marketing solution designed for small businesses. It's key features are its ability to auto-resend unopened emails, pop-up widgets, and proprietary AI-powered software that sends emails based on schedules specific to each recipient.

    $19

    per month

    Pricing
    Benchmark EmailRobly
    Editions & Modules
    Pro
    Starting at $13
    per month
    Enterprise
    Custom
    Robly
    $19
    per month
    Offerings
    Pricing Offerings
    Benchmark EmailRobly
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Benchmark EmailRobly
    Considered Both Products
    BenchmarkONE
    No answer on this topic
    Robly
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Benchmark EmailRobly
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Benchmark Email and Robly
    Feature
    Benchmark Email
    9.5
    7 Ratings
    18% above category average
    Robly
    7.0
    44 Ratings
    13% below category average
    WYSIWYG email editor7.86 Ratings5.536 Ratings
    Dynamic content10.06 Ratings6.032 Ratings
    Ability to test dynamic content9.34 Ratings00 Ratings
    Landing pages10.04 Ratings00 Ratings
    A/B testing10.06 Ratings6.525 Ratings
    Mobile optimization10.07 Ratings7.038 Ratings
    Email deliverability reporting10.06 Ratings9.043 Ratings
    List management10.07 Ratings7.544 Ratings
    Triggered drip sequences8.24 Ratings7.022 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Benchmark Email and Robly
    Feature
    Benchmark Email
    8.3
    7 Ratings
    8% above category average
    Robly
    8.0
    42 Ratings
    4% above category average
    Dashboards7.66 Ratings00 Ratings
    Standard reports10.07 Ratings8.042 Ratings
    Custom reports7.23 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Benchmark Email and Robly
    Feature
    Benchmark Email
    10.0
    1 Ratings
    22% above category average
    Robly
    -
    Ratings
    Inbox Display10.01 Ratings00 Ratings
    Email Previews10.01 Ratings00 Ratings
    Best Alternatives
    Benchmark EmailRobly
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Everest (Return Path + 250ok)
    Score10 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Benchmark EmailRobly
    Likelihood to Recommend
    7.0
    (7 ratings)
    8.0
    (44 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Benchmark EmailRobly
    Likelihood to Recommend
    BenchmarkONE
    For low volume non-profits, Benchmark Email provides a respectable free service. Ease of use is high and customization of the email is good. The discount for 501(c)(3) organizations and fully free use for non-profits that help children is commendable. Although the GUI editor is flexible and easy to learn, it does have some issues with certain detailed formatting concerns, like properly showing the newlines between paragraphs. Image/photo processing and presentation is similarly both easy to use, but frustrating due to some capability gaps and quirks, like specifying image sizes and display on hi-resolution devices.

    Overall, Benchmark Email provides a good service that is easy to learn to expand your communication reach; however, the ROI and satisfaction may not be as high if paying fees comparable to other offerings.
    Incentivized
    Read full review
    Robly
    I would absolutely recommend Robly to my colleagues. I have used Robly for over six years now and have found so many positives over my years of using it! It provides an easy way for us to keep our contacts organized, and we can easily embed forms into our website. When comparing Robly's pricing options with other email platforms, it won by a landslide. Some small aspects of the program may seem a little outdated, but I have everything I need and more!
    Incentivized
    Read full review
    Pros
    BenchmarkONE
    • 2,000 contact list space available with no time limit to those who can't upgrade.
    • The AB Testing feature helps to improve the performance of your emails by experimenting with different content and send times to determine what works best. Thus great emailing objectives are easier to achieve.
    • There is a feature where website and email engagement trigger an automatic email series. For example, the automatic flow of a subscriber from a leads list to a customer list upon making a purchase is awesome.
    Read full review
    Robly
    • Robly constantly updates the status information of each email that is sent from its platform, which helps to ensure that there are no problems reviewing the number of people among the targets that could be interested in our service or product, and become customers, when it is necessary to identify them from those who are not, and that otherwise would cause high error margins in the reports.
    • The software has a visual power that is very easy to extend through third-party platforms, allowing us to create content in services such as Photoshop, which we can then include in mailings, although it is also feasible to import the content in the traditional way, through image formats. Among these, the best one to work with is PNG, which allows us to remove the background content so that the important section of the image fits better with the format of the e-mails.
    • Robly works with services based on the optimization of group projects, whose integration serves to send emails to all participants equally, and that these are kept constantly notified about updates to the work, and can be coupled well in advance to these updates, so that no confusion arises at the time of unifying the work sent and points within the same should not be exposed.
    • In reality, Robly's technical support is something we have never had the opportunity to interact with, as the platform is not so buggy that we would need to contact them for advice. In any case, they are likely to show promising results considering the quality of the service.
    • It has been very easy to get familiar with the functions Robly has to work with advanced email address database configurations without losing track of the progress of each campaign, and this is thanks to the well-optimized structure of the platform.
    Incentivized
    Read full review
    Cons
    BenchmarkONE
    • List maintenance -- navigating multiple lists is a cumbersome activity.
    • Analytics about user engagement could be better. It's not super robust, especially if you're used to Google Analytics.
    • Customer support is kind of slow to get back to us.
    Incentivized
    Read full review
    Robly
    • I don't have many cons for Robly. One thing that would be helpful is concerning adding a set of emails to the contact list. It would be nice to receive a list of emails that are not added and a reason why (e.g., duplicate, etc.).
    • I have noticed that when I am editing an email campaign, at times it will unexpectedly stop showing me the text editing menu bar, and there doesn't seem to be a way to call it back up. This can be resolved by saving and exiting the campaign and then reopening, but it breaks into my work flow and is an inconvenience. I have not been able to find a pattern for the occurrence of the glitch.
    Incentivized
    Read full review
    Likelihood to Renew
    BenchmarkONE
    No answers on this topic
    Robly
    Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
    Read full review
    Usability
    BenchmarkONE
    No answers on this topic
    Robly
    Overall Robly's usability can be considered easy and intuitive. For experienced marketing professionals this program would not be challenging to navigate even on the first uses. There may be a slight learning curve for amateur users but overall it is fairly simple and easy to use and creates professional results.
    Incentivized
    Read full review
    Support Rating
    BenchmarkONE
    No answers on this topic
    Robly
    We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.
    Read full review
    Implementation Rating
    BenchmarkONE
    No answers on this topic
    Robly
    We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
    Read full review
    Alternatives Considered
    BenchmarkONE
    I stated this plenty of times in my previous responses but we moved to Benchmark from Mad Mimi. Mad Mimi's feature set is extremely basic and only suited for start-ups or very small businesses. Benchmark provides enough customization to take the next step in your email marketing program. It's also fairly affordable
    Incentivized
    Read full review
    Robly
    Robly has much of the same functionality as Constant Contact. I find Robly's interface to be more intuitive. Robly allows us to upload as many images and documents as we want, without charging us extra. Robly's subscription price is lower than Constant Contact. Their newsletter archiving is also more robust. With Constant Contact, I felt "nickled and dimed." Not only is Robly's base price lower, it's the price! You can upgrade to unlock more sophisticated features.
    Read full review
    Return on Investment
    BenchmarkONE
    • If we think particularly on the ROI then benchmark email gives you a definite amount of ROI. But it takes time, you will see the results after a six month span of time. Because sending an email itself is a slow and steady process to follow.
    Incentivized
    Read full review
    Robly
    • There has been an increase in revenue in the last month, which is reflected in our ROI of 300%.
    • Results are shown quickly, although this depends directly on the investment made in the platform (the $15 price is only for the base plan).
    Incentivized
    Read full review
    ScreenShots

    Benchmark Email Screenshots

    Product screenshot