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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Benchmark Email

    Score10 out of 10
    N/ABenchmark is an email marketing platform on a global mission to help businesses everywhere ignite relationships with their customers, from the company of the same name in St.Louis, Missouri.

    $0

    per month

    Pricing
    Benchmark Email
    Editions & Modules
    Pro
    Starting at $13
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Benchmark Email
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Benchmark Email
    Considered Both Products
    BenchmarkONE
    Chose Benchmark Email
    In the past, I have used Getresponse. I found it very handy for Affiliate Marketing but not good enough for Corporate Marketing. I then incorporated Benchmark Email into my arsenal because it is good enough for both Affiliate Marketing and Corporate Marketing. With the upgrade …
    Incentivized
    Chose Benchmark Email
    We used the free trial of many competitors, such as Mailchimp, Constant Contact, etc. Basically, Benchmark Email provided the best value for the money. The fact that we could get some economy of scale on the extended contract as well as the introduction of split a/b testing …
    Incentivized
    Chose Benchmark Email
    Mail Chimp. Vertical Response
    Incentivized
    Chose Benchmark Email
    I stated this plenty of times in my previous responses but we moved to Benchmark from Mad Mimi. Mad Mimi's feature set is extremely basic and only suited for start-ups or very small businesses. Benchmark provides enough customization to take the next step in your email …
    Incentivized
    Chose Benchmark Email
    At the time of the decision, we anticipated a larger audience and a high potential cost of MailChimp. We also believed that Benchmark Email would be less complex and therefore quicker to implement and learn. Given the current needs and pricing, I believe MailChimp may be …
    Incentivized
    Chose Benchmark Email
    Of the free email marketing services I tried, Benchmark could only stack up against Zoho Campaigns and Moosend. as unfortunately, MailChimp has better signup form customization options, SendinBlue's free plan offers advanced automation and MailerLite offers advanced …
    Incentivized
    Chose Benchmark Email
    Benchmark is very good for sending business email for products and services and especially for sending white papers compared to the others. But it also depends on your requirements.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Benchmark Email
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Benchmark Email
    Feature
    Benchmark Email
    9.5
    7 Ratings
    18% above category average
    WYSIWYG email editor7.86 Ratings
    Dynamic content10.06 Ratings
    Ability to test dynamic content9.34 Ratings
    Landing pages10.04 Ratings
    A/B testing10.06 Ratings
    Mobile optimization10.07 Ratings
    Email deliverability reporting10.06 Ratings
    List management10.07 Ratings
    Triggered drip sequences8.24 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Benchmark Email
    Feature
    Benchmark Email
    8.3
    7 Ratings
    8% above category average
    Dashboards7.66 Ratings
    Standard reports10.07 Ratings
    Custom reports7.23 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Benchmark Email
    Feature
    Benchmark Email
    10.0
    1 Ratings
    22% above category average
    Inbox Display10.01 Ratings
    Email Previews10.01 Ratings
    Best Alternatives
    Benchmark Email
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Benchmark Email
    Likelihood to Recommend
    7.0
    (7 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    User Testimonials
    Benchmark Email
    Likelihood to Recommend
    BenchmarkONE
    For low volume non-profits, Benchmark Email provides a respectable free service. Ease of use is high and customization of the email is good. The discount for 501(c)(3) organizations and fully free use for non-profits that help children is commendable. Although the GUI editor is flexible and easy to learn, it does have some issues with certain detailed formatting concerns, like properly showing the newlines between paragraphs. Image/photo processing and presentation is similarly both easy to use, but frustrating due to some capability gaps and quirks, like specifying image sizes and display on hi-resolution devices.

    Overall, Benchmark Email provides a good service that is easy to learn to expand your communication reach; however, the ROI and satisfaction may not be as high if paying fees comparable to other offerings.
    Incentivized
    Read full review
    Pros
    BenchmarkONE
    • 2,000 contact list space available with no time limit to those who can't upgrade.
    • The AB Testing feature helps to improve the performance of your emails by experimenting with different content and send times to determine what works best. Thus great emailing objectives are easier to achieve.
    • There is a feature where website and email engagement trigger an automatic email series. For example, the automatic flow of a subscriber from a leads list to a customer list upon making a purchase is awesome.
    Read full review
    Cons
    BenchmarkONE
    • List maintenance -- navigating multiple lists is a cumbersome activity.
    • Analytics about user engagement could be better. It's not super robust, especially if you're used to Google Analytics.
    • Customer support is kind of slow to get back to us.
    Incentivized
    Read full review
    Alternatives Considered
    BenchmarkONE
    I stated this plenty of times in my previous responses but we moved to Benchmark from Mad Mimi. Mad Mimi's feature set is extremely basic and only suited for start-ups or very small businesses. Benchmark provides enough customization to take the next step in your email marketing program. It's also fairly affordable
    Incentivized
    Read full review
    Return on Investment
    BenchmarkONE
    • If we think particularly on the ROI then benchmark email gives you a definite amount of ROI. But it takes time, you will see the results after a six month span of time. Because sending an email itself is a slow and steady process to follow.
    Incentivized
    Read full review
    ScreenShots

    Benchmark Email Screenshots

    Product screenshot