BDRShield vs. Unitrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BDRShield
Score 6.5 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$12
per year per endpoint
Unitrends
Score 7.8 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
BDRShieldUnitrends
Editions & Modules
Endpoint / Workstation Backup
$12
per year per endpoint
SaaS Backup
$12
per year per user
VMs, Servers & Cloud Backup
$48
per year per VM
Apps & DB Backup
$72
per year Apps
No answers on this topic
Offerings
Pricing Offerings
BDRShieldUnitrends
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BDRShieldUnitrends
Features
BDRShieldUnitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
BDRShield
9.6
Ratings
12% above category average
Unitrends
8.4
Ratings
1% below category average
Universal recovery9.90 Ratings9.00 Ratings
Instant recovery9.60 Ratings8.00 Ratings
Recovery verification9.90 Ratings8.00 Ratings
Business application protection9.10 Ratings8.00 Ratings
Multiple backup destinations9.70 Ratings8.00 Ratings
Incremental backup identification9.70 Ratings9.00 Ratings
Backup to the cloud8.40 Ratings8.00 Ratings
Deduplication and file compression9.80 Ratings8.00 Ratings
Snapshots9.70 Ratings8.00 Ratings
Flexible deployment9.80 Ratings8.00 Ratings
Management dashboard9.50 Ratings9.00 Ratings
Platform support9.40 Ratings9.00 Ratings
Retention options9.80 Ratings9.00 Ratings
Encryption9.80 Ratings9.00 Ratings
Best Alternatives
BDRShieldUnitrends
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BDRShieldUnitrends
Likelihood to Recommend
6.5
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
8.9
(0 ratings)
Usability
6.5
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
6.2
(0 ratings)
Performance
-
(0 ratings)
5.6
(0 ratings)
Support Rating
9.0
(0 ratings)
7.9
(0 ratings)
Online Training
-
(0 ratings)
7.1
(0 ratings)
Implementation Rating
8.0
(0 ratings)
8.7
(0 ratings)
Configurability
-
(0 ratings)
7.1
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(0 ratings)
Product Scalability
-
(0 ratings)
3.8
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
BDRShieldUnitrends
Likelihood to Recommend
First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
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Application restorations will be tested fully automatically
and measures what the actual recovery time is and what the recovery points are.
It's analysis compliance with service-level agreements and also identifies any potential
threats to data recovery. If the system identifies an issue, then it will
notify the user and will recommend steps for correcting those issues. Unitrends Data Center Backup and Recovery provides fully automated and customizable dashboards which require less
administrative interaction on a day-to-day process.
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Pros
  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
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  • The setup of the device is very straightforward and simple. It's not confusing when configuring the backup device.
  • Adding assets to the system is very easy. The Unitrends agent that enables the backup of devices is simple to install. Once it is installed, you move on to creating a job for backing up the asset, which is also simple to setup.
  • Looking at the whether backup jobs are successful has a well laid out UI. You can filter by almost anything you want to find specific jobs or assets to check on the backups that were made.
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Cons
  • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
  • User interface at portal is difficult to navigate and confusing
  • Support documentation is too generic and rarely answers my questions.
  • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
  • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
  • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
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  • When attempting to do a restore, it is a bit clunky on the process. While when it is completed it does work, but kind of confusing, especially on your first attempt.
  • We had to back up not only AD servers, mixed environment of stand-alone and VM's we also still had Netware servers that required a backup. It was a bit more tedious setting the Novell servers up for backup. A cleaner install for Netware would be nice, but not sure how big of an issue that will be since it is less used (Netware).
  • Unitrends and VMware work well with snapshots, but it needs to be emphasized that in some instances you need to REMOVE any existing snapshots of a server before you do different tasks, or it will not work at all.
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Likelihood to Renew
I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
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I am 100% likely to renew my Unitrends support and keep my appliance. I don't see any products that have come close to being able to do the on-prem and cloud backups with the ease of Unitrends. This is a great tool and I can't imagine someone wanting to implement anything else.
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Usability
As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
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Unitrends is simpler that most other appliances but I believe there is some room for improvement. The backup wizards could be simpler and retention rates need to be easier to understand. The registration of appliances with the appliance can be frustrating. Once the appliance is setup to backup the various machines it is a breeze to administer.
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Reliability and Availability
No answers on this topic
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Performance
No answers on this topic
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
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Support Rating
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
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They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Online Training
No answers on this topic
It was sufficient to get started. It was not super deep. We called support often to get going.
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Implementation Rating
Overall the implementation was not complicated. The linux version installation is rather easy step by step process. It's just when you do something for the first time, it always take a bit longer because it's new and you just need to be more focused to configure everything properly
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We were contacted by Unitrends and they scheduled a training/install/configuration session with us. They were more than happy to answer any questions we had and we arranged an additional session with them to help us with the archiving. The implementation went very well with no major issues.
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Alternatives Considered
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
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While all of the products I evaluate could do the job and I have experience with them all, Unitrends' solution is just easier and more affordable. All solutions have negatives, but Unitrends' are so easy to live with that I had no reason to make a change. I'd also put their support up against anyone. You can almost always get someone if you need them, but I almost never need help.
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Scalability
No answers on this topic
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Return on Investment
  • Backups complete quickly each night saving me time from always having to modify client backups to fit within their backup windows.
  • Money: We are saving hundreds of dollars per year for us and our clients by switching to this product.
  • I no longer spend significant time managing backups, checking their status, etc. Alerts are consistent and warn me if there's a problem. It just works. I rarely have to touch it other than when I do random restore tests (as I do with any backup product) and the instant recovery feature works well for that.
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  • The security of disaster recovery is important, and Unitrends Data Center Backup and Recovery helps us
  • We went with cheaper alternatives for less important data
  • The large cost keeps us from utilizing Unitrends Data Center Backup and Recovery in a larger capacity
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ScreenShots

BDRShield Screenshots

Screenshot of EncryptionScreenshot of Multiple recovery optionsScreenshot of ReportsScreenshot of RetentionScreenshot of SchedulingScreenshot of VM Selection