Basecamp vs. Zenkit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.2 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Zenkit
Score 8.0 out of 10
N/A
Zenkit is a collaborative SaaS platform for project management, database building and more. This solution enables users to follow their data through its entire lifecycle. Zenkit allows users to manage their data in any way they need to – build their own CRM, reporting system, or financial planner. Users can share their data and assign tasks to colleagues.
$9
per user
Pricing
BasecampZenkit
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Plus
$9.00
per user
Business
$29.00
per user
Offerings
Pricing Offerings
BasecampZenkit
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$9 per user
Additional Details
More Pricing Information
Community Pulse
BasecampZenkit
Features
BasecampZenkit
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
7.9
Ratings
3% above category average
Zenkit
8.2
Ratings
7% above category average
Task Management9.40 Ratings9.80 Ratings
Resource Management8.40 Ratings00 Ratings
Gantt Charts2.00 Ratings00 Ratings
Scheduling6.80 Ratings8.60 Ratings
Workflow Automation7.00 Ratings5.50 Ratings
Team Collaboration10.00 Ratings9.60 Ratings
Support for Agile Methodology6.90 Ratings9.00 Ratings
Support for Waterfall Methodology6.90 Ratings00 Ratings
Document Management9.70 Ratings6.20 Ratings
Email integration7.70 Ratings00 Ratings
Mobile Access9.60 Ratings8.30 Ratings
Timesheet Tracking10.00 Ratings00 Ratings
Change request and Case Management8.90 Ratings00 Ratings
Budget and Expense Management7.00 Ratings8.30 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
6.8
Ratings
10% below category average
Zenkit
8.0
Ratings
6% above category average
Quotes/estimates8.30 Ratings00 Ratings
Invoicing6.90 Ratings00 Ratings
Project & financial reporting8.00 Ratings8.00 Ratings
Integration with accounting software4.00 Ratings00 Ratings
User Ratings
BasecampZenkit
Likelihood to Recommend
9.3
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
8.8
(0 ratings)
Online Training
5.0
(0 ratings)
-
(0 ratings)
Implementation Rating
7.7
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
BasecampZenkit
Likelihood to Recommend
Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]
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I like to manage tasks and projects with Zenkit. I can use the comment section to discuss specific tasks with my colleagues and can see the progress. If the project is large, it's sometimes hard to keep the overview in focus
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Pros
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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  • It helps to define the tasks clearly based on the available tools and options.
  • It makes it easy to follow what has been accomplished and what is needed to be done using a multi-level categorizing system.
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Cons
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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  • There are some instances where the dashboard gets laggy and buggy. But goes back to normal in a few minutes
  • Integrations still not that advanced--but there's still room for improvement
  • Not recommended for teams with more than 6 people-- you will need to upgrade your account to Premium.
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Likelihood to Renew
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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No answers on this topic
Usability
I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.
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No answers on this topic
Reliability and Availability
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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No answers on this topic
Support Rating
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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I am really satisfied with the support. You normally get a response in less than a day. Also there are a lot of video-tutorials for different features.
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Implementation Rating
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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No answers on this topic
Alternatives Considered
Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. It's easy to learn and use, and has just enough customizability to work for many different types of projects.
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Depending on your use case, Todoist can be enough if you are just looking for a simple to-do-list. But if you are looking to manage larger-scale projects, with multiple departments scattered over different offices - then you need Zenkit. The flexibility allows you to tailor your workspace to your needs for every project, and the simple usability makes it possible to use by people from every department.
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Return on Investment
  • It has helped keep every project organized, with all assets in one accessible place for everyone involved.
  • It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
  • It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
  • The search function is very helpful.
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  • For the price, it is definitely worth a punt.
  • Helped me manage tasks, processes and strategic goals thus saving time & being more efficient.
  • SImple to learn & plenty of tutorials so onboarding was straightforward.
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ScreenShots

Zenkit Screenshots

Screenshot of Homepage viewScreenshot of Kanban- View