TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    RSign

    Score9 out of 10
    N/ARSign, from RPost headquartered in Los Angeles, is presented as an E-Signature solution that the vendor describes as simple but feature-rich, elegantly easy, and affordable.

    $7

    per month per user

    Pricing
    BasecampRSign
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    RSign Personal
    $7.00
    per month per user
    RSign Standard
    $15.00
    per month per user
    Offerings
    Pricing Offerings
    BasecampRSign
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact Sales for API & Custom Integrations.
    More Pricing Information
    Features
    BasecampRSign
    Project Management
    Comparison of Project Management features of Basecamp and RSign
    Feature
    Basecamp
    7.9
    121 Ratings
    3% above category average
    RSign
    -
    Ratings
    Task Management9.4120 Ratings00 Ratings
    Resource Management8.4101 Ratings00 Ratings
    Gantt Charts2.041 Ratings00 Ratings
    Scheduling6.996 Ratings00 Ratings
    Workflow Automation7.071 Ratings00 Ratings
    Team Collaboration10.0120 Ratings00 Ratings
    Support for Agile Methodology6.950 Ratings00 Ratings
    Support for Waterfall Methodology6.946 Ratings00 Ratings
    Document Management9.7112 Ratings00 Ratings
    Email integration7.798 Ratings00 Ratings
    Mobile Access9.698 Ratings00 Ratings
    Timesheet Tracking10.046 Ratings00 Ratings
    Change request and Case Management8.956 Ratings00 Ratings
    Budget and Expense Management7.040 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and RSign
    Feature
    Basecamp
    6.8
    41 Ratings
    10% below category average
    RSign
    -
    Ratings
    Quotes/estimates8.329 Ratings00 Ratings
    Invoicing6.925 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Best Alternatives
    BasecampRSign
    Small Businesses
    Any.do
    Score8 out of 10
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampRSign
    Likelihood to Recommend
    9.3
    (147 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (17 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampRSign
    Likelihood to Recommend
    37 Signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    RPost
    RSign is really useful in organizations where many different kinds of forms and applications for signature have to be sent to customers. In the industry where signature time stamp is important.
    Incentivized
    Read full review
    Pros
    37 Signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    RPost
    • Making documents that we require use as templates and reuse them with rules.
    • Streamlined the process of esigning when multiple people are involved.
    • Pre-fill, back-fill removed manual work & human error
    Read full review
    Cons
    37 Signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    RPost
    • The most useful feature would be if we were able to type within the forms/applications that we upload to RSign to be sent for signature.
    Incentivized
    Read full review
    Likelihood to Renew
    37 Signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    RPost
    No answers on this topic
    Usability
    37 Signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    RPost
    No answers on this topic
    Reliability and Availability
    37 Signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    RPost
    No answers on this topic
    Support Rating
    37 Signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    RPost
    No answers on this topic
    Implementation Rating
    37 Signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    RPost
    No answers on this topic
    Alternatives Considered
    37 Signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    RPost
    Honestly I thought DocuSign would have more advantages because I usually think "Most expensive" equals "The best", but DocuSign was very hard to adopt for my business, the interface was packed and messy, full of stuff that not intuitive to learn. And I couldn't get ANY support at all. So we ended up looking for another software and my colleagues recommended RSign. I didn't personally try any other softwares, but my colleagues switched from HelloSign and from PandaDoc to RSign because of similar reasons.
    Read full review
    Return on Investment
    37 Signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    RPost
    • RSign has had tremendous ROI for us. We don't have to print the forms to be sent to customer for signature.
    • Huge time savings
    • No paper printing. Very environment friendly application
    Incentivized
    Read full review
    ScreenShots

    RSign Screenshots

    Screenshot of RSign EnvelopeScreenshot of RSign eSignatures requestScreenshot of RSign eSignatures PrepareScreenshot of RSign Prepare & SendScreenshot of RSign Sending SettingsScreenshot of RSign Sign Document