TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Everhour

    Score8.4 out of 10
    N/AEverhour is a time tracker equipped with project & team management features. Everhour integrates with project management apps so users can track time on tasks right from its interface: Asana, Basecamp, Trello, Jira, ClickUp, Basecamp, Notion, Todoist, GitHub, GitLab, etc. Its time tracking features provide options for timekeeping and time management. It helps to facilitate a team's time tracking experience by adding reminders, auto stop timers, start and stop timers, and…

    $0

    Pricing
    BasecampEverhour
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Free
    $0
    Lite
    $6.00
    per month per user
    Team
    $10.00
    per month per user
    Offerings
    Pricing Offerings
    BasecampEverhour
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BasecampEverhour
    Considered Both Products
    37 Signals
    Chose Basecamp
    We still use all of the other products but basecamp is great for project management.
    Incentivized
    Everhour
    Chose Everhour
    I've only ever used FunctionFox but Everhour is definitely better. It has a much friendlier user interface and is much easier to use for reporting and client billing.
    Incentivized
    Chose Everhour
    Sorry! Can't speak to this.
    Incentivized
    Chose Everhour
    I briefly used Harvest but I felt right at home with Everhour. It works better for me as a whole. It is more appealing to the eye as well. Even though Harvest works directly with Asana, Everhour offer more functionality with the use of the Chrome add-on. Then again I have sent …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    49 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    44 Answers
    100%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    47 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    BasecampEverhour
    Project Management
    Comparison of Project Management features of Basecamp and Everhour
    Feature
    Basecamp
    7.9
    121 Ratings
    3% above category average
    Everhour
    -
    Ratings
    Task Management9.4120 Ratings00 Ratings
    Resource Management8.4101 Ratings00 Ratings
    Gantt Charts2.041 Ratings00 Ratings
    Scheduling6.996 Ratings00 Ratings
    Workflow Automation7.071 Ratings00 Ratings
    Team Collaboration10.0120 Ratings00 Ratings
    Support for Agile Methodology6.950 Ratings00 Ratings
    Support for Waterfall Methodology6.946 Ratings00 Ratings
    Document Management9.7112 Ratings00 Ratings
    Email integration7.798 Ratings00 Ratings
    Mobile Access9.698 Ratings00 Ratings
    Timesheet Tracking10.046 Ratings00 Ratings
    Change request and Case Management8.956 Ratings00 Ratings
    Budget and Expense Management7.040 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Everhour
    Feature
    Basecamp
    6.8
    41 Ratings
    10% below category average
    Everhour
    -
    Ratings
    Quotes/estimates8.329 Ratings00 Ratings
    Invoicing6.925 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Best Alternatives
    BasecampEverhour
    Small Businesses
    Any.do
    Score8 out of 10
    Time Doctor
    Score8.8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    TimeCamp
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampEverhour
    Likelihood to Recommend
    9.3
    (147 ratings)
    8.0
    (60 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (17 ratings)
    9.0
    (2 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    7.7
    (21 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampEverhour
    Likelihood to Recommend
    37 Signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Everhour
    It's great when you need precise billable hour tracking across multiple clients with different rates, integrated invoicing, and detailed project breakdowns. I would have liked to see regular security audits and/or a SOC report given the nature of the information that's being documented in the product. However, that may not be a huge deal depending on your organization.
    Incentivized
    Read full review
    Pros
    37 Signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Everhour
    • Integration with project management tools, like Trello, that makes the project management easier to do because you have metrics and statistics grouped on just one site.
    • Metrics of expended time per user and per project makes decisions easier You can have all the data to support changes or decisions in the company, like rentability of certain type of products offered.
    • The Everhour team is always evolving, so they always ask how you feel about everything and if anything is not working as expected. You are always surprised with new improvements that you didn't think could be useful but that end up adding value to your business.
    Incentivized
    Read full review
    Cons
    37 Signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Everhour
    • Schedule filtering for Teams/Groups of people
    • Expenses tracking system - if it will allow to track all fixed INs and OUTs inside the project (and track invoices based not only on time tracking but generated manually) it can replace our financial tool or make it more automated
    Read full review
    Likelihood to Renew
    37 Signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Everhour
    No answers on this topic
    Usability
    37 Signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Everhour
    Everhour's overall usability is definitely one of its key strengths. The UI is intuitive and clean, making time tracking feel less "technical" than other solutions we've tried. Our entire team, including less tech-savvy contractors, found it easy to use.
    Incentivized
    Read full review
    Reliability and Availability
    37 Signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Everhour
    No answers on this topic
    Support Rating
    37 Signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Everhour
    In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.
    Read full review
    Implementation Rating
    37 Signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Everhour
    No answers on this topic
    Alternatives Considered
    37 Signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Everhour
    Originally, I was using Harvest and really liked its features. However, the Harvest invoicing system only pushes data into QBO, but doesn't check / sync invoice numbers or update for payment status, so it was resulting in duplicate invoice numbers and extra effort to update status in both places. So, I started looking for another solution. I tried a LOT of products. Everhour addressed the following issues I encountered from various other services:
    • Bi-directional sync of invoices so records in QBO & Everhour always match (without having to load a bunch of extraneous records to either system)
    • Start-stop timer
    • Set budgets by project and client to easily monitor project status & profitability
    • Allow all team members to track to projects they're following, even if not assigned to them
    • Clean, modern interface (if I'm using it every day, it better be pretty and easy to use)
    • Ability to edit time, and limit others' ability to edit their time (though we don't restrict time editing for our users)
    • Doesn't require use of Projects in QBO in order to sync properly
    • Doesn't try to take over invoicing or break QBO functionality
    Incentivized
    Read full review
    Return on Investment
    37 Signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    Everhour
    • We're more aware on the investement of hours required in a project, not just the estimated hours but the actual time invested by every member of the team
    • Everhour is a good tool to adequate the pricing to the actual investement of hours needed and to bill the clients when the actual time invested exceeded the estimated time
    • The members of the team (and i'm speaking for myself too) are now more aware of how much it takes to complete a task. Having this in mind help us to organise our everyday and to know when we are free to take new clients
    Read full review
    ScreenShots

    Everhour Screenshots

    Screenshot of Keep track of projects, set budgets and alerts, split billable and non-billable hoursScreenshot of Track time from the website, from a browser toolbar and inside project management toolsScreenshot of Create tasks, track time, and update progress in one place.Screenshot of Track staff related expenses and invoice billable expenses to clients with integrated invoicingScreenshot of Create invoices from the logged work just in a few clicks. Watch the reported time and the accurate time invoiced.