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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    DDMSPLUS

    Score8.8 out of 10
    N/AA distribution ERP software for office product dealers, used to manage an office products business and drive efficiency for both the online and brick-and-mortar locations arms of the company. DMSPLUS combines sales and service, commodity distribution, and project management into a single location, centralizing all critical functions of the business.N/A
    Pricing
    BasecampDDMSPLUS
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    No answers on this topic
    Offerings
    Pricing Offerings
    BasecampDDMSPLUS
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BasecampDDMSPLUS
    Considered Both Products
    37 Signals
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    49 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    No answers on this topic
    Features
    BasecampDDMSPLUS
    Project Management
    Comparison of Project Management features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    7.9
    121 Ratings
    3% above category average
    DDMSPLUS
    -
    Ratings
    Task Management9.4120 Ratings00 Ratings
    Resource Management8.4101 Ratings00 Ratings
    Gantt Charts2.041 Ratings00 Ratings
    Scheduling6.996 Ratings00 Ratings
    Workflow Automation7.071 Ratings00 Ratings
    Team Collaboration10.0120 Ratings00 Ratings
    Support for Agile Methodology6.950 Ratings00 Ratings
    Support for Waterfall Methodology6.946 Ratings00 Ratings
    Document Management9.7112 Ratings00 Ratings
    Email integration7.798 Ratings00 Ratings
    Mobile Access9.698 Ratings00 Ratings
    Timesheet Tracking10.046 Ratings00 Ratings
    Change request and Case Management8.956 Ratings00 Ratings
    Budget and Expense Management7.040 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    6.8
    41 Ratings
    10% below category average
    DDMSPLUS
    -
    Ratings
    Quotes/estimates8.329 Ratings00 Ratings
    Invoicing6.925 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    4.0
    2 Ratings
    57% below category average
    Pay calculation00 Ratings1.01 Ratings
    Benefit plan administration00 Ratings1.01 Ratings
    Direct deposit files00 Ratings9.92 Ratings
    Customization
    Comparison of Customization features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    9.5
    2 Ratings
    22% above category average
    API for custom integration00 Ratings9.02 Ratings
    Plug-ins00 Ratings10.02 Ratings
    Security
    Comparison of Security features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    9.0
    2 Ratings
    10% above category average
    Single sign-on capability00 Ratings9.02 Ratings
    Role-based user permissions00 Ratings9.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    8.6
    2 Ratings
    17% above category average
    Dashboards00 Ratings6.92 Ratings
    Standard reports00 Ratings8.92 Ratings
    Custom reports00 Ratings9.92 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    9.7
    2 Ratings
    23% above category average
    Accounts payable00 Ratings8.92 Ratings
    Accounts receivable00 Ratings10.02 Ratings
    Global Financial Support00 Ratings10.01 Ratings
    Primary and Secondary Ledgers00 Ratings10.02 Ratings
    Journals and Reconciliations00 Ratings10.02 Ratings
    Configurable Accounting00 Ratings10.02 Ratings
    Standardized Processes00 Ratings9.02 Ratings
    Inventory Management
    Comparison of Inventory Management features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    7.5
    2 Ratings
    5% below category average
    Inventory tracking00 Ratings6.01 Ratings
    Location management00 Ratings9.02 Ratings
    Order Management
    Comparison of Order Management features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    9.2
    2 Ratings
    16% above category average
    Pricing00 Ratings10.02 Ratings
    Order entry00 Ratings10.02 Ratings
    Credit card processing00 Ratings10.02 Ratings
    Cost of goods sold00 Ratings9.02 Ratings
    Order Orchestration00 Ratings7.01 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    8.5
    2 Ratings
    12% above category average
    Billing Management00 Ratings7.01 Ratings
    Cash and Asset Management00 Ratings8.92 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings9.01 Ratings
    Period Close00 Ratings8.92 Ratings
    Procurement
    Comparison of Procurement features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    9.0
    2 Ratings
    26% above category average
    Bids Analyzed and Compared00 Ratings9.92 Ratings
    Contract Authoring00 Ratings7.01 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings10.02 Ratings
    Supplier Management00 Ratings8.92 Ratings
    Logistics
    Comparison of Logistics features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    5.3
    2 Ratings
    23% below category average
    Transportation Planning and Optimization00 Ratings4.01 Ratings
    Transportation Execution Management00 Ratings4.01 Ratings
    Fulfillment Management00 Ratings4.01 Ratings
    Warehouse Workforce Management00 Ratings9.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    8.0
    1 Ratings
    8% above category average
    Configuration Management00 Ratings8.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Basecamp and DDMSPLUS
    Feature
    Basecamp
    -
    Ratings
    DDMSPLUS
    9.0
    1 Ratings
    23% above category average
    Inventory Planning00 Ratings9.01 Ratings
    Performance Monitoring00 Ratings9.01 Ratings
    Best Alternatives
    BasecampDDMSPLUS
    Small Businesses
    Any.do
    Score8 out of 10
    Zoho One
    Score8.9 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampDDMSPLUS
    Likelihood to Recommend
    9.3
    (147 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (17 ratings)
    9.0
    (2 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    10.0
    (2 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampDDMSPLUS
    Likelihood to Recommend
    37 Signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    ECI Software Solutions
    it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.
    Incentivized
    Read full review
    Pros
    37 Signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    ECI Software Solutions
    • Accounting
    • Order taking.
    • Credit card payments.
    Incentivized
    Read full review
    Cons
    37 Signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    ECI Software Solutions
    • it is based on a dos system so a new refresh would be nice
    • better order entry and history lookup
    • easier history lookup
    • easier end of month
    • an overall refresh
    Incentivized
    Read full review
    Likelihood to Renew
    37 Signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    ECI Software Solutions
    No answers on this topic
    Usability
    37 Signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    ECI Software Solutions
    For the most part, it's very functional and very useful.
    Incentivized
    Read full review
    Reliability and Availability
    37 Signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Support Rating
    37 Signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    ECI Software Solutions
    There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good
    Incentivized
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    Implementation Rating
    37 Signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    ECI Software Solutions
    No answers on this topic
    Alternatives Considered
    37 Signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Return on Investment
    37 Signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    ECI Software Solutions
    • Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!
    Incentivized
    Read full review
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