Basecamp vs. Copper Project

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.2 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Copper Project
Score 6.1 out of 10
N/A
Copper Project, from Australian company Element Software, is project management software.N/A
Pricing
BasecampCopper Project
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
No answers on this topic
Offerings
Pricing Offerings
BasecampCopper Project
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampCopper Project
Features
BasecampCopper Project
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
7.9
Ratings
3% above category average
Copper Project
9.4
Ratings
21% above category average
Task Management9.40 Ratings10.00 Ratings
Resource Management8.40 Ratings9.00 Ratings
Gantt Charts2.00 Ratings10.00 Ratings
Scheduling6.90 Ratings10.00 Ratings
Workflow Automation7.00 Ratings8.00 Ratings
Team Collaboration10.00 Ratings10.00 Ratings
Support for Agile Methodology6.90 Ratings9.00 Ratings
Support for Waterfall Methodology6.90 Ratings9.00 Ratings
Document Management9.70 Ratings10.00 Ratings
Email integration7.70 Ratings10.00 Ratings
Mobile Access9.60 Ratings10.00 Ratings
Timesheet Tracking10.00 Ratings9.00 Ratings
Change request and Case Management8.90 Ratings8.00 Ratings
Budget and Expense Management7.00 Ratings9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
6.8
Ratings
10% below category average
Copper Project
9.8
Ratings
26% above category average
Quotes/estimates8.30 Ratings10.00 Ratings
Invoicing6.90 Ratings9.00 Ratings
Project & financial reporting8.00 Ratings10.00 Ratings
Integration with accounting software4.00 Ratings10.00 Ratings
Best Alternatives
BasecampCopper Project
Small Businesses
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
InEight
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Score 8.3 out of 10
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Score 8.3 out of 10
Enterprises
InEight
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Score 8.3 out of 10
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Score 8.3 out of 10
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User Ratings
BasecampCopper Project
Likelihood to Recommend
9.3
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
-
(0 ratings)
Online Training
5.0
(0 ratings)
-
(0 ratings)
Implementation Rating
7.7
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
BasecampCopper Project
Likelihood to Recommend
Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]
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Copper Project is one of the best online project management and communication tools are available for businesses of all types. Creating and assigning the task to other team members becomes easy as it does on its own easily.
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Pros
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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  • It has been a great find for me as it reduces my work and make me more productive at other work which I usually neglect them because of excessive work.
  • The platform is trending on top of list worldwide because of its stand out feature task structure.
  • It comprises all the best tools and strategies that involve a successful activity development system.
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Cons
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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  • The biggest drawback that Copper Project has that it becomes slow at times [in my experience].
  • Secondly, to manage anything in the platform I have to make a ticket every time to make any changes which are frustrating for me a lot.
  • [In my experience] it usually becomes clunky and slow while dealing with large requests which need to be change and functionality needs to improve more.
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Likelihood to Renew
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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No answers on this topic
Usability
I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.
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No answers on this topic
Reliability and Availability
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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No answers on this topic
Support Rating
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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No answers on this topic
Implementation Rating
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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No answers on this topic
Alternatives Considered
Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. It's easy to learn and use, and has just enough customizability to work for many different types of projects.
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Integration of the Copper Project is amazing. It is designed on such a great module that it can easily integrate with any other software. I have a lot of software already in my organization which we are using to handle different processes in the organization, Copper Project easily integrated with them and gives me all in one platform to manage all of my activities on one platform which is a great help for me.
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Return on Investment
  • It has helped keep every project organized, with all assets in one accessible place for everyone involved.
  • It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
  • It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
  • The search function is very helpful.
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  • This feature is also helping me a lot in making project structure and prioritizing things according to the flow of work, which is great as it gives clear path what to do next.
  • Customer support of Copper Project is very professional.
  • I recently had some problems while using the platform, they listened to the problem carefully and responded with a more feasible and workable solution within the limited time frame, which gives me the confidence to use the platform more in-depth.
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ScreenShots