Basecamp vs. ConceptDraw PROJECT

Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]

Incentivized

For small and medium companies or independent departments of large companies where usually an individual plans the projects this is the best tool without all the overheads of complex software like Microsoft Project and without any privacy concerns of all online project management tools being used today. Not that convenient when you want your employees to update timesheets, etc., as everything needs to be fed into the tool by the project manager.

• Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
• The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
• Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Incentivized

• PROJECT is tightly integrated with Diagram and MindMap, the two other tools in the CD Suite. This allows me to do initial scoping in MindMap and then switch to PROJECT and go back and forth as new requirements are exposed and tasks are developed.
• For projects that entail the development of mechanical or electro-mechanical systems it is necessary to develop a topology of the system. By using MindMap I can define the required elements of the system, switch to Diagram to develop an initial layout of the components of the system and then switch to PROJECT to start defining the task to develop the system. Once the system has been defined I use CD Solutions to generate presentations that incorporate the reports and dashboards generated by PROJECT.
• PROJECT is cross platform (Mac and Windows). We are a Mac shop, so the ability to import Microsoft project and Visio charts and export to those formats as well saves a lot of heartburn when so many of our partners and potential customers are Windows users.

• High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
• Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
• Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.

Incentivized

• We had to spend a good amount of time to understand all the features so some interactive built-in tutorials would have made getting started easier.
• The UI does not look so good in macOS Catalina Dark Mode and I often switch to light mode when working on this software.
• Multiple people working on the same project at a time cannot update as there is no way to synchronize changes so we put the file in our code repo but manually co-ordinate to make sure only one of us is changing the plan at a time.

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.

Incentivized

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.

Incentivized

Customer service from the ConceptDraw sales team is relatively quick and they do a good job of answering basic questions. However, the user base for ConceptDraw products is not huge so finding answers online for anything beyond basic help-file questions is difficult

Incentivized

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)

Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. It's easy to learn and use, and has just enough customizability to work for many different types of projects.

Incentivized

Microsoft Project is a typical Microsoft product - too much programming overhead, poor graphics, confusing and fussy interface. OmniGraffle is close to CD PROJECT but has its own fussy parts, plus it is a lot more expensive than CD PROJECT; it is in the middle between Microsoft and CD.

• It has helped keep every project organized, with all assets in one accessible place for everyone involved.
• It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
• It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
• The search function is very helpful.

Incentivized

• Inexpensive way to present a professional project plan when needed

Incentivized