Barracuda Backup vs. Synology DiskStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Backup
Score 7.5 out of 10
N/A
Designed to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A
DiskStation
Score 8.8 out of 10
N/A
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
Pricing
Barracuda BackupSynology DiskStation
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda BackupDiskStation
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda BackupSynology DiskStation
Features
Barracuda BackupSynology DiskStation
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Barracuda Backup
7.9
Ratings
7% below category average
Synology DiskStation
-
Ratings
Universal recovery8.00 Ratings00 Ratings
Instant recovery1.50 Ratings00 Ratings
Recovery verification10.00 Ratings00 Ratings
Business application protection8.70 Ratings00 Ratings
Multiple backup destinations6.00 Ratings00 Ratings
Incremental backup identification10.00 Ratings00 Ratings
Backup to the cloud6.00 Ratings00 Ratings
Deduplication and file compression10.00 Ratings00 Ratings
Snapshots8.00 Ratings00 Ratings
Flexible deployment8.00 Ratings00 Ratings
Management dashboard8.00 Ratings00 Ratings
Platform support8.00 Ratings00 Ratings
Retention options10.00 Ratings00 Ratings
Encryption9.00 Ratings00 Ratings
Best Alternatives
Barracuda BackupSynology DiskStation
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10

No answers on this topic

Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda BackupSynology DiskStation
Likelihood to Recommend
6.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
6.0
(0 ratings)
8.3
(0 ratings)
Availability
7.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(0 ratings)
9.7
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
7.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Barracuda BackupSynology DiskStation
Likelihood to Recommend
If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
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Synology DiskStation would be well suited for a smaller organization of under 100 employees where you have a lot of collaborating between teams and clients. If you have to have a common space to save documents and project files so both employees and clients can access or upload if needed, this product is perfect! You can create links for clients to access or upload files, while you and your coworkers have a shared collaboration space. If you have a large team, over 100 I would not recommend this product. For us, it seemed to work really well because there were about 20 of us using it, but it is hard for me to imagine it working well for a group that is 5x our size. I don't know, maybe it would still work really well. If you had to know exactly when something was updated and have real times updates on things being added, I would also not recommend this product.
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Pros
  • The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
  • The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
  • Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.
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  • File serving for Windows PC's is outstanding in terms of compatibility and performance and reliability
  • The cloud storage service is like our own private dropbox and very helpful
  • The backup for business make backup a no brainer with backup to the box and hyperbackup providing a off-site cloud backup option to Synology Cloud or a plethora of other options
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Cons
  • You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage.
  • These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth.
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  • the focus of synology is on SMB users, we have a 1.3PB Synology NAS unit that needs higher-end DiskStation software to handle the 95 x 16TB drives we have
  • in summary, Synology NAS software doesn't handle enterprise customer needs
  • syncing of files with android and IOS devices, in particular with DSM 7, the Synology Cloud sync software doesn't work (the staff are working on a release in the coming months). But syncing files from mobile devices to the Synology NAS is a key reason 2 of our Synology NAS units were purchased, and without the syncing we are limited
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Likelihood to Renew
Love the units
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It provides us with great ROI compared with other solutions. It is also a versatile product, having NAS and SAN product lines depending on the business requirement. Furthermore, the implementation of dual controller lines would allow us to consider it for more critical applications to supplement the more enterprise-level SAN solution. It also is a wonderful backup solution, having all the applications available after purchase of the appliance without the further need to purchase additional software or licensing.
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Usability
Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
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The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
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Support Rating
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
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Support is pretty solid. There is good documentation and the help articles inside the interface provide you answers to common questions and instructions for many scenarios that you may encounter. I have not needed to speak with support very often and my experiences have been good overall with their support team.
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Implementation Rating
Work on a backup agent for Mac OS X or any Apple OS.
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No answers on this topic
Alternatives Considered
The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well.
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Synology NAS replaced any cloud storage for way cheaper, more controlled and expansible. Qnap is the second best and was also an option but back then it had less functionalities. It does the backup just as Synology DiskStation but the support was better on the Synology DiskStation. That and the fact the price and modules for physical expansion are available, Synology DiskStation became my choice
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Return on Investment
  • It is much lower priced than the alternate solution we where thinking about purchasing.
  • It was initially a much more cost-effective solution until they changed their cost model making the ROI go down over the last 2 years.
  • It saved our districts, that we on-boarded, the cost of new hardware. The deduplication factor kept the total size down for new adds.
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  • DiskStation has provided an accessible storage solution to our developers for local backup that they can control. No need to contact IT to do anything. This has been a win for IT and our users.
  • DiskStation provides good support in a mixed PC/Mac environment, eliminating the need for multiple solutions. It can act as a file share for both platforms, and as a result, provides ease of access, regardless of what a user is using for their OS.
  • While DiskStation provides quotas per user, I'd also like the ability to set policies - so that business-critical data is getting backed up to Enterprise-focused storage, and not to our local DiskStation. This is partly a people problem but could be addressed by enabling policies that disable code from being stored.
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ScreenShots