Barracuda Backup vs. LiveVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Backup
Score 7.5 out of 10
N/A
Designed to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A
LiveVault
Score 10.0 out of 10
N/A
LiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A
Pricing
Barracuda BackupLiveVault
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda BackupLiveVault
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda BackupLiveVault
Features
Barracuda BackupLiveVault
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Barracuda Backup
7.9
Ratings
7% below category average
LiveVault
8.5
Ratings
0% above category average
Universal recovery8.00 Ratings6.00 Ratings
Instant recovery1.50 Ratings9.00 Ratings
Recovery verification10.00 Ratings6.00 Ratings
Business application protection8.70 Ratings9.00 Ratings
Multiple backup destinations6.00 Ratings9.00 Ratings
Incremental backup identification10.00 Ratings9.00 Ratings
Backup to the cloud6.00 Ratings9.00 Ratings
Deduplication and file compression10.00 Ratings9.00 Ratings
Snapshots8.00 Ratings9.00 Ratings
Flexible deployment8.00 Ratings8.00 Ratings
Management dashboard8.00 Ratings00 Ratings
Platform support8.00 Ratings9.00 Ratings
Retention options10.00 Ratings9.00 Ratings
Encryption9.00 Ratings9.00 Ratings
User Ratings
Barracuda BackupLiveVault
Likelihood to Recommend
6.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
6.0
(0 ratings)
-
(0 ratings)
Availability
7.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
7.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Barracuda BackupLiveVault
Likelihood to Recommend
If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
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Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
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Pros
  • The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
  • The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
  • Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.
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  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
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Cons
  • You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage.
  • These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth.
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  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
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Likelihood to Renew
Love the units
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No answers on this topic
Usability
Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
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Support Rating
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
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No answers on this topic
Implementation Rating
Work on a backup agent for Mac OS X or any Apple OS.
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Alternatives Considered
The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well.
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LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
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Return on Investment
  • It is much lower priced than the alternate solution we where thinking about purchasing.
  • It was initially a much more cost-effective solution until they changed their cost model making the ROI go down over the last 2 years.
  • It saved our districts, that we on-boarded, the cost of new hardware. The deduplication factor kept the total size down for new adds.
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  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
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ScreenShots