Barracuda Backup vs. Commvault Cloud powered by Metallic AI

If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.

Incentivized

Commvault Complete Backup & Recovery does its job well in any type of environment. The possibilities of backing up different types of environments with VMs, SQL, File Servers and their restore and disaster recovery process are extremely useful for any company.

It has a reasonable cost of implementation so I don't think it is the best idea for backing up smaller companies or simpler operations. The cost benefit may not pay.

Incentivized

• The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
• The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
• Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.

Incentivized

• Commvault Complete Backup & Recovery provides complete auditing. Having worked with many products in the past, most fell short on reporting. In particular reporting on restores. Commvault Complete Backup & Recovery provides detailed information on operations that were performed, the account performing the operation and where was the data placed.
• The flexibility of the product allows it to be more of a framework than a rigid application. By leveraging vendor specific API's, such as NetApp SnapVault/SnapMirror access, stronger integration and a more reliable service is produced. The workflow functionality and ability to utilize personal scripts helps administrators perform developer functions.
• Support for aging technologies is a challenge for any large institution. Maintaining the ability to support old solutions, even in a limited capacity, is more desirable than bringing in a secondary solution or not support it at all.

Incentivized

• You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage.
• These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth.

Incentivized

• For database restores, it has to restore the entire database in order to recover just one table.
• Backups of virtual machines with direct attached storage is difficult.
• I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.

Incentivized

Love the units

Incentivized

It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.

Incentivized

Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)

It's a 9 only because it is very complex to administer. It would be good if they could transform the management console to be more user friendly, while keeping its functionality and wide range of features. But it is a very complete tool, with a lot of fine adjustments to your backups, thresholds, policies, backup destinations. We're really satisfied with Commvault protecting our environment.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.

Incentivized

Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software

Incentivized

They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.

Incentivized

The real winner of this company and application is its staff of support engineers and the management. Seriously, I could hate the application and despise using it and would still subscribe and deploy 100% across the company. No other company works as hard for its users as Commvault. Having a solid application on top of this is more than anyone can ask for.

Incentivized

Traning is very easy very helpful

Incentivized

Commvault training is very important and very helpful full for immplementation.

Incentivized

Work on a backup agent for Mac OS X or any Apple OS.

Incentivized

Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.

Incentivized

The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well.

Incentivized

Many other backup and recovery platforms have their strengths and weaknesses. They might specialize in backing up VMs but fail to adequately backup Oracle databases, or do well in the cloud, but not so well on-premise. In my opinion, Commvault handles the variety of clients and situations in most enterprise datacenters the best with features for efficient and effective backup policies, such as deduplication for managing storage of backups and use of hardware and software snapshots to minimize impact to production storage and compute resources.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software

Incentivized

• It is much lower priced than the alternate solution we where thinking about purchasing.
• It was initially a much more cost-effective solution until they changed their cost model making the ROI go down over the last 2 years.
• It saved our districts, that we on-boarded, the cost of new hardware. The deduplication factor kept the total size down for new adds.

Incentivized

• Disaster Recovery. We wouldn't be able to do it at all without Commvault.
• We are looking continually for data management opportunities to use Commvault instead of other products. To date that hasn't been significant for us much as I personally would like to see inside our company.

Incentivized