Barracuda Backup vs. BDRShield

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Backup
Score 7.5 out of 10
N/A
Designed to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A
BDRShield
Score 6.5 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$12
per year per endpoint
Pricing
Barracuda BackupBDRShield
Editions & Modules
No answers on this topic
Endpoint / Workstation Backup
$12
per year per endpoint
SaaS Backup
$12
per year per user
VMs, Servers & Cloud Backup
$48
per year per VM
Apps & DB Backup
$72
per year Apps
Offerings
Pricing Offerings
Barracuda BackupBDRShield
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda BackupBDRShield
Features
Barracuda BackupBDRShield
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Barracuda Backup
7.9
Ratings
7% below category average
BDRShield
9.6
Ratings
12% above category average
Universal recovery8.00 Ratings9.90 Ratings
Instant recovery1.50 Ratings9.60 Ratings
Recovery verification10.00 Ratings9.90 Ratings
Business application protection8.70 Ratings9.10 Ratings
Multiple backup destinations6.00 Ratings9.70 Ratings
Incremental backup identification10.00 Ratings9.70 Ratings
Backup to the cloud6.00 Ratings8.40 Ratings
Deduplication and file compression10.00 Ratings9.80 Ratings
Snapshots8.00 Ratings9.70 Ratings
Flexible deployment8.00 Ratings9.70 Ratings
Management dashboard8.00 Ratings9.50 Ratings
Platform support8.00 Ratings9.40 Ratings
Retention options10.00 Ratings9.80 Ratings
Encryption9.00 Ratings9.80 Ratings
Best Alternatives
Barracuda BackupBDRShield
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda BackupBDRShield
Likelihood to Recommend
6.0
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.0
(0 ratings)
Usability
6.0
(0 ratings)
6.5
(0 ratings)
Availability
7.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(0 ratings)
9.0
(0 ratings)
Implementation Rating
8.0
(0 ratings)
8.0
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
7.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Barracuda BackupBDRShield
Likelihood to Recommend
If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
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First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
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Pros
  • The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
  • The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
  • Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.
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  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
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Cons
  • You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage.
  • These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth.
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  • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
  • User interface at portal is difficult to navigate and confusing
  • Support documentation is too generic and rarely answers my questions.
  • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
  • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
  • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
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Likelihood to Renew
Love the units
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I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
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Usability
Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
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As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
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Support Rating
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
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It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
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Implementation Rating
Work on a backup agent for Mac OS X or any Apple OS.
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Overall the implementation was not complicated. The linux version installation is rather easy step by step process. It's just when you do something for the first time, it always take a bit longer because it's new and you just need to be more focused to configure everything properly
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Alternatives Considered
The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well.
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I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
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Return on Investment
  • It is much lower priced than the alternate solution we where thinking about purchasing.
  • It was initially a much more cost-effective solution until they changed their cost model making the ROI go down over the last 2 years.
  • It saved our districts, that we on-boarded, the cost of new hardware. The deduplication factor kept the total size down for new adds.
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  • Backups complete quickly each night saving me time from always having to modify client backups to fit within their backup windows.
  • Money: We are saving hundreds of dollars per year for us and our clients by switching to this product.
  • I no longer spend significant time managing backups, checking their status, etc. Alerts are consistent and warn me if there's a problem. It just works. I rarely have to touch it other than when I do random restore tests (as I do with any backup product) and the instant recovery feature works well for that.
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ScreenShots

BDRShield Screenshots

Screenshot of EncryptionScreenshot of Multiple recovery optionsScreenshot of ReportsScreenshot of RetentionScreenshot of SchedulingScreenshot of VM Selection