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Bananatag (discontinued) vs. ContactMonkey

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bananatag (discontinued)

    Score8 out of 10
    N/ABananatag is email tracking software for sales teams and internal communications. It integrates with Gmail, Outlook, Mac mail, and other email clients. It includes email tracking, link tracking, email scheduling, email templates, attachment tracking, and email analytics. After merging with Staffbase in March 2021, Banatag is to be discontinued. Similar capabilities will be supplied by Staffbase.N/A

    ContactMonkey

    Score6 out of 10
    N/AContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
    Pricing
    Bananatag (discontinued)ContactMonkey
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bananatag (discontinued)ContactMonkey
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Bananatag (discontinued)ContactMonkey
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    Workplace from Meta
    Score8 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    Workplace from Meta
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bananatag (discontinued)ContactMonkey
    Likelihood to Recommend
    7.0
    (2 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    3.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Bananatag (discontinued)ContactMonkey
    Likelihood to Recommend
    Staffbase GmbH
    Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
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    ContactMonkey Inc.
    If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
    Incentivized
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    Pros
    Staffbase GmbH
    • Easy to use and install, particularly with Gmail for business.
    • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
    • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
    Incentivized
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    ContactMonkey Inc.
    • Uploads information from business cards to your current contact database through your camera phone
    • Great resource for looking up people before meetings and doing other types of background research
    • Use information found on the internet to fill in information about your contact
    Incentivized
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    Cons
    Staffbase GmbH
    • Changing the format/size of blocks.
    • The range/choice of blocks that can be used.
    Incentivized
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    ContactMonkey Inc.
    • Salesforce integration seems unnecessary
    • Has refresh issues occasionally
    • Can cause slowing issues for Outlook
    • Doesn't have integration with Outlook.com/Exchange
    Incentivized
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    Likelihood to Renew
    Staffbase GmbH
    No answers on this topic
    ContactMonkey Inc.
    Easy to use
    Incentivized
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    Usability
    Staffbase GmbH
    No answers on this topic
    ContactMonkey Inc.
    Easy for all users.
    Incentivized
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    Support Rating
    Staffbase GmbH
    Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
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    ContactMonkey Inc.
    Easy to contact, quick follow-up/
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    Implementation Rating
    Staffbase GmbH
    No answers on this topic
    ContactMonkey Inc.
    It is really easy to integrate with GMail, so just start from there
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    Alternatives Considered
    Staffbase GmbH
    Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
    Incentivized
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    ContactMonkey Inc.
    Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
    Incentivized
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    Return on Investment
    Staffbase GmbH
    • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
    • It has not had any negative impact on the business or our operations.
    Incentivized
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    ContactMonkey Inc.
    • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
    • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
    • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
    Incentivized
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    ScreenShots