BambooHR® vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.5 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Paycom
Score 7.6 out of 10
N/A
Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.N/A
Pricing
BambooHR®Paycom
Editions & Modules
Core
$250
per month
Pro
Contact Sales
per month
Elite
Contact Sales
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHR®Paycom
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BambooHR®Paycom
Considered Both Products
BambooHR®
Chose BambooHR®
BambooHR is much more robust and easy to use compared to Paycom. It was difficult navigating the Paycom portal and it didn't have close the number of features BambooHR had, and was more expensive.
Chose BambooHR®
BambooHR is the best, but unfortunately, it doesn't currently have an adequate payroll module for our needs.
Chose BambooHR®
BambooHR offers a superior employee experience, especially when it comes to onboarding!
Chose BambooHR®
BambooHR is much more user friendly. What it lacks in technical/complexities it is working to improve.
Chose BambooHR®
We have BambooHR because of its great interface and user-friendly design. It meets our employees' needs as well as our employer's needs. We have integrations with some programs where Bonusly isn't able to cover.
Chose BambooHR®
I used to use that software but couldn't meet up my demand. But in BambooHR workforce management platform features are really amazing than that. Platforms, content and overall everything of BambooHR is work-worthy.
Chose BambooHR®
Other tools with a more unified platform (including a more mature payroll solution) have been much more robust in terms of their data and reporting capabilities. BambooHR, however, has the edge on having a flashier look that may be more appealing to some up-and-coming …
Paycom
Chose Paycom
BambooHR has a much more minimalistic UI but with many of the same features offered by Paycom. Paycom is much more all-inclusive of various features not offered by BambooHR but is not nearly as easy to navigate. Paycom's robust suite of features and tools/resources make it an …
Chose Paycom
Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, …
Chose Paycom
I like Paycom's interface more than ADP
Chose Paycom
Bamboo has more features for hiring and recruiting which right now we use ALL the time. ADP has a quick clock option.
Chose Paycom
We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have …
Chose Paycom
We ended up selecting Paycom as we thought it was the best match for our organization. We were looking at a few factors: service, communication, technology, functions/capabilities, reporting and of course financials. While Paycom wasn't the cheapest option, in fact, one of the …
Chose Paycom
ADP has similar problems. Implementation was extremely weak. Another good payroll package that tried to be more than payroll.
Features
BambooHR®Paycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.7
201 Ratings
2% below category average
Paycom
7.9
389 Ratings
1% above category average
Employee demographic data8.3178 Ratings9.0353 Ratings
Employment history7.9182 Ratings8.6340 Ratings
Job profiles and administration8.0177 Ratings8.1341 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6168 Ratings7.4341 Ratings
Organizational charting6.7184 Ratings7.5261 Ratings
Organization and location management8.1174 Ratings7.6298 Ratings
Compliance data (COBRA, OSHA, etc.)7.297 Ratings7.2283 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
6.8
129 Ratings
16% below category average
Paycom
8.1
402 Ratings
2% above category average
Pay calculation7.590 Ratings9.1390 Ratings
Support for external payroll vendors6.267 Ratings6.447 Ratings
Off-cycle/On-Demand payment6.363 Ratings8.713 Ratings
Benefit plan administration6.198 Ratings8.1338 Ratings
Direct deposit files7.394 Ratings9.7389 Ratings
Salary revision and increment management7.9102 Ratings7.4323 Ratings
Reimbursement management6.358 Ratings7.4219 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.8
173 Ratings
10% above category average
Paycom
7.8
354 Ratings
3% below category average
Approval workflow8.5169 Ratings8.0337 Ratings
Balance details8.5160 Ratings7.6338 Ratings
Annual carry-forward and encashment9.2128 Ratings7.9282 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.2
194 Ratings
2% above category average
Paycom
8.8
402 Ratings
9% above category average
View and generate pay and benefit information7.9123 Ratings9.7395 Ratings
Update personal information8.9192 Ratings9.6398 Ratings
View company policy documentation8.3164 Ratings8.7354 Ratings
Employee recognition7.3120 Ratings7.3192 Ratings
View job history8.4182 Ratings9.0316 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
9.0
74 Ratings
11% above category average
Paycom
4.9
26 Ratings
49% below category average
Tracking of all physical assets9.074 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
7.0
163 Ratings
7% below category average
Paycom
6.8
346 Ratings
10% below category average
Report builder6.8157 Ratings7.3340 Ratings
Pre-built reports7.2155 Ratings7.3337 Ratings
Ability to combine HR data with external data6.9106 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
7.9
166 Ratings
0% below category average
Paycom
7.9
342 Ratings
0% below category average
New hire portal8.2160 Ratings8.1339 Ratings
Manager tracking tools7.6147 Ratings7.7293 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.6
106 Ratings
4% below category average
Paycom
5.6
199 Ratings
34% below category average
Corporate goal setting6.973 Ratings4.236 Ratings
Individual goal setting7.5101 Ratings7.0186 Ratings
Line-of sight-visibility9.167 Ratings4.835 Ratings
Performance tracking6.994 Ratings6.3195 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.6
118 Ratings
3% below category average
Paycom
7.2
247 Ratings
9% below category average
Performance plans7.0106 Ratings7.5228 Ratings
Performance improvement plans6.989 Ratings7.2216 Ratings
Review status tracking8.595 Ratings7.7222 Ratings
Review reminders8.099 Ratings7.3228 Ratings
Multiple review frequency7.5100 Ratings6.2204 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
8.9
80 Ratings
13% above category average
Paycom
6.8
34 Ratings
14% below category average
Create succession plans/pools8.646 Ratings9.124 Ratings
Candidate ranking9.066 Ratings6.830 Ratings
Candidate search8.967 Ratings5.833 Ratings
Candidate development9.258 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
7.9
137 Ratings
2% above category average
Paycom
5.9
239 Ratings
27% below category average
Job Requisition Management7.5103 Ratings6.0214 Ratings
Company Website Posting7.5113 Ratings5.5211 Ratings
Publish to Social Media9.290 Ratings5.1169 Ratings
Job Search Site Posting7.3108 Ratings5.5196 Ratings
Duplicate Candidate Prevention7.587 Ratings6.3185 Ratings
Applicant Tracking8.1126 Ratings5.6219 Ratings
Notifications and Alerts8.2128 Ratings7.3225 Ratings
Best Alternatives
BambooHR®Paycom
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHR®Paycom
Likelihood to Recommend
8.4
(206 ratings)
8.1
(424 ratings)
Likelihood to Renew
9.7
(15 ratings)
8.8
(23 ratings)
Usability
8.4
(133 ratings)
9.1
(24 ratings)
Availability
9.3
(5 ratings)
9.1
(2 ratings)
Performance
8.7
(5 ratings)
9.1
(2 ratings)
Support Rating
8.8
(107 ratings)
9.1
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
9.2
(4 ratings)
9.1
(2 ratings)
Implementation Rating
8.6
(6 ratings)
8.2
(7 ratings)
Configurability
8.7
(4 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
8.4
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
5.5
(1 ratings)
Product Scalability
8.9
(5 ratings)
9.1
(2 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
9.0
(4 ratings)
Vendor pre-sale
9.1
(4 ratings)
9.0
(4 ratings)
User Testimonials
BambooHR®Paycom
Likelihood to Recommend
BambooHR
I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
Read full review
Paycom
It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
Read full review
Pros
BambooHR
  • Recruiting- communications are easy for both the internal team and candidates
  • Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
  • Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
Read full review
Paycom
  • I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
Read full review
Cons
BambooHR
  • BambooHR® has moved their offerings to a tiered package approach that groups features together at different tier and price levels. To gain access to a specific feature, you may need to upgrade to a whole new tier that includes additional features you may not be interested in. I would prefer being able to add-on one specific feature when needed.
Read full review
Paycom
  • I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
  • I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
Paycom
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Read full review
Usability
BambooHR
It's clear and well appointed with prompts on where to go for each category of information it holds. The user has limited access based on a need to know/job related basis. It has a clear help option with the ability to chat, email or read documentation on how to do something.
Read full review
Paycom
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Paycom
Yes, Paycom's performance is excellent, no issues.
Read full review
Support Rating
BambooHR
10/10. The absolute best. I never dread contacting support. I know the team will be quick and helpful. It is so easy, that sometimes I skip straight to contacting support instead of trying to find help articles. They are faster than me trying to figure it out on my own!
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Read full review
Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
Read full review
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
BambooHR
BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. The demo also showed BambooHR® was able to carry out all of the tasks we were looking for
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Paycom
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Paycom
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
Paycom
They are not able to meet our current needs
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
Paycom
No answers on this topic
Return on Investment
BambooHR
  • Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
  • Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
  • - Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
Read full review
Paycom
  • I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
Read full review
ScreenShots

BambooHR® Screenshots

Screenshot of Job Info TabScreenshot of Onboarding TasksScreenshot of New Hire PacketScreenshot of Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

Paycom Screenshots

Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of IWant, which is a command-driven AI engine in a single database, for instant access to employee data.Screenshot of Direct Data Exchange®, which takes a detailed pulse of how employees interact with Paycom. It automatically assigns a dollar value of savings based on Ernst & Young research.