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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bacula Enterprise

    Score9.1 out of 10
    N/ABacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A

    Quest Rapid Recovery

    Score5 out of 10
    N/AQuest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

    $1,819.99

    Pricing
    Bacula EnterpriseQuest Rapid Recovery
    Editions & Modules
    No answers on this topic
    License + 1 Year 24/7 Maintenance
    1,819.99
    Offerings
    Pricing Offerings
    Bacula EnterpriseQuest Rapid Recovery
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Bacula EnterpriseQuest Rapid Recovery
    Considered Both Products
    Bacula Systems
    Chose Bacula Enterprise
    Bacula Enterprise was selected by us in comparison to other software, due to its high performance, data reliability and mainly cost-benefit, a software of great scalability and performance for a low cost, it represents for the company a greater profit and a security of data …
    Incentivized
    Quest Software
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    42 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    42 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    41 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    No answers on this topic
    Features
    Bacula EnterpriseQuest Rapid Recovery
    Data Center Backup
    Comparison of Data Center Backup features of Bacula Enterprise and Quest Rapid Recovery
    Feature
    Bacula Enterprise
    9.4
    52 Ratings
    10% above category average
    Quest Rapid Recovery
    8.6
    7 Ratings
    1% above category average
    Universal recovery9.11 Ratings6.05 Ratings
    Instant recovery10.037 Ratings3.05 Ratings
    Recovery verification10.045 Ratings8.05 Ratings
    Business application protection3.02 Ratings8.04 Ratings
    Multiple backup destinations10.050 Ratings10.06 Ratings
    Incremental backup identification10.051 Ratings10.07 Ratings
    Backup to the cloud10.031 Ratings10.04 Ratings
    Deduplication and file compression9.744 Ratings10.07 Ratings
    Snapshots10.039 Ratings10.07 Ratings
    Flexible deployment10.047 Ratings8.03 Ratings
    Management dashboard9.749 Ratings7.03 Ratings
    Platform support10.051 Ratings10.02 Ratings
    Retention options9.852 Ratings10.03 Ratings
    Encryption10.041 Ratings10.02 Ratings
    Best Alternatives
    Bacula EnterpriseQuest Rapid Recovery
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Cove Data Protection
    Score9.9 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    IBM Cloud Backup
    Score9.6 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bacula EnterpriseQuest Rapid Recovery
    Likelihood to Recommend
    10.0
    (52 ratings)
    7.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (7 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (17 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    6.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bacula EnterpriseQuest Rapid Recovery
    Likelihood to Recommend
    Bacula Systems
    Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
    Read full review
    Quest Software
    AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
    Incentivized
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    Pros
    Bacula Systems
    • Bacula has great plugins that work very accurately
    • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
    • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
    • Its ease of use helps in training new support team members
    Read full review
    Quest Software
    • Continuous backup with deduplication and compression
    • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
    • Can back up physical and virtual (ESX or Hyper-V).
    Incentivized
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    Cons
    Bacula Systems
    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
    Read full review
    Quest Software
    • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
    • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
    • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
    Read full review
    Likelihood to Renew
    Bacula Systems
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Incentivized
    Read full review
    Quest Software
    No answers on this topic
    Usability
    Bacula Systems
    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
    Read full review
    Quest Software
    No answers on this topic
    Reliability and Availability
    Bacula Systems
    Bacula Enterprise is always available when we need it, both the backup solution and system support
    Read full review
    Quest Software
    No answers on this topic
    Performance
    Bacula Systems
    Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance
    Read full review
    Quest Software
    No answers on this topic
    Support Rating
    Bacula Systems
    They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
    Incentivized
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    Quest Software
    In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
    Incentivized
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    In-Person Training
    Bacula Systems
    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
    Read full review
    Quest Software
    No answers on this topic
    Implementation Rating
    Bacula Systems
    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
    Read full review
    Quest Software
    Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
    Incentivized
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    Alternatives Considered
    Bacula Systems
    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Incentivized
    Read full review
    Quest Software
    I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
    Incentivized
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    Contract Terms and Pricing Model
    Bacula Systems
    Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.
    Read full review
    Quest Software
    No answers on this topic
    Scalability
    Bacula Systems
    Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...
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    Quest Software
    No answers on this topic
    Return on Investment
    Bacula Systems
    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
    Read full review
    Quest Software
    • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
    • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
    • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
    Incentivized
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    ScreenShots