Backlog vs. InEight

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

Incentivized

Compared to other Estimating software I have used, InEight has superior capabilities and features. The ability to use a line item or an assembly to create an estimate is an outstanding feature of the program. The ability to create crew rates and use them in the estimate is a handy feature, especially when estimating construction projects.

Incentivized

• ticket management
• SLA information
• Notification alerts for the tickets
• good interface

• Tracking labor and equipment hours to specific estimated scope line items
• Creating detailed work breakdown structures within Estimate and using that same structure to apply cost to during the job
• Creating custom data blocks in control to track progress and create forecasts

Incentivized

• The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
• There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

Incentivized

• We do not use the search engine since it was last modified. It is no longer user friendly.
• We used to like the way we could change the position of line items. The function has been changed to where it is not user friendly anymore.
• The "Save" and "Delete" options are right next to each other. I have been after Ineight to change these for a long time but they have not.

Incentivized

Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

Incentivized

nice to use in the night as well

I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering

Incentivized

I would give 9 but one less because of the high price.

Incentivized

Every time I have contacted support, they have gotten back to [me] quickly and with a few solutions. I like that they seem to be US-based, so there is no language barrier when I try to communicate my problem. For the few times, they did not have a solution ready, they told me they would respond later after further research, and they actually followed up! Better than most support I have used in the past with other software.

Incentivized

Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

Incentivized

fast and secure

I've used SAP for more than 10 years before my current job in this company. The best thing in SAP, is exactly what I have commented before, it's a single one tool, that does all what InEight do. Here at CCC, we have COINS for cost management, and I don't know exactly if InEight would be able to do whatever that COINS does, but what I'm trying to say is that, for systems, as much less external communication, better. InEight is covering a great portion on planning, we will see schedule and estimate, it will definitely improve, so, waiting on that to see.

Incentivized

InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely

Incentivized

• Software interns get easily used to this tool.
• One who works in the SDLC gets recognized and it's easy to track rank board.

Incentivized

• We have gone from an $6.5M per year company to over $10M per year since integrating InEight in 2018
• Job costing has really helped us to understand where the money is going and how to manage it better.
• Being able to compare different estimates has sped up the estimation process and allowed us to be more competitive.

Incentivized