Back vs. SolarWinds Server & Application Monitor
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Back | N/A | Mid-Size Companies (51-1,000 employees) | Back is a collaboration and automation platform that enables internal service and business operations teams to manage workplace requests in one platform. The digital workplace promised to improve work for humans. But instead of removing distractions, it multiplies them. Finding or filing a piece of information can be time consuming, as everything is scattered throughout various systems. Getting help for a problem from the right colleague isn’t trivial, as different teams often use… | $40 per agent per month |
SolarWinds Server & Application Monitor | Score6.8 out of 10 | N/A | SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products. | N/A |
| Back | SolarWinds Server & Application Monitor | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | SAM pricing starts at $2,995. | ||||||||||||||
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| Back | SolarWinds Server & Application Monitor | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 100% Would buy again 33 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 31 Answers | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 33 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 26 Answers | |
| Implementation went as expected | ||
No answers on this topic | 93% Implementation went as expected 28 Answers | |
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| Application Performance Management |
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| Back | SolarWinds Server & Application Monitor | |
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| Small Businesses | Agiloft Service Desk (discontinued) Score9 out of 10 | No answers on this topic |
| Medium-sized Companies | ManageEngine ServiceDesk Plus Score9.1 out of 10 | SolarWinds AppOptics Score8.2 out of 10 |
| Enterprises | Ivanti Neurons for ITSM Score4.5 out of 10 | Splunk AppDynamics Score8.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Back | SolarWinds Server & Application Monitor | |
|---|---|---|
| Likelihood to Recommend | - | 8.8 |
| Likelihood to Renew | - | 8.9 |
| Usability | - | 8.6 |
| Availability | - | 9.9 |
| Performance | - | 6.0 |
| Support Rating | - | 9.0 |
| Online Training | - | 4.5 |
| Implementation Rating | - | 4.5 |
| Configurability | - | 1.0 |
| Ease of integration | - | 4.5 |
| Product Scalability | - | 9.9 |
| Vendor post-sale | - | 4.5 |
| Vendor pre-sale | - | 4.5 |
| Back | SolarWinds Server & Application Monitor | |
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| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Online Training | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Scalability | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | Back Screenshots | SolarWinds Server & Application Monitor Screenshots |













