B2W Maintain vs. InEight

We use the full suite of features in Maintain as it covers most of our needs, it is nice to have most of your data in one system, much easier to manage. We use telematics from third parties and even though we use the Parts/Inventory/Purchasing we sometimes need to go through the vendor portal to order but for the most part those work well most of the time, very little issues or minor ones at that. We can manage our shop/fleet/mechanic departments through this one program for the most part and users adapt to it very quickly.

Incentivized

Compared to other Estimating software I have used, InEight has superior capabilities and features. The ability to use a line item or an assembly to create an estimate is an outstanding feature of the program. The ability to create crew rates and use them in the estimate is a handy feature, especially when estimating construction projects.

Incentivized

• Automatic Scheduling of Maintenance through Programs
• Other users can submit requests through track
• Telematics plug-ins help keep track of hours/mileage
• GPS location to track equipment

Incentivized

• Tracking labor and equipment hours to specific estimated scope line items
• Creating detailed work breakdown structures within Estimate and using that same structure to apply cost to during the job
• Creating custom data blocks in control to track progress and create forecasts

Incentivized

• Viewpoint Vista sync limits level of detail exchanged between systems
• Telematics import occasionally missed some readings
• Dashboards could be easier for common end user to configure

Incentivized

• We do not use the search engine since it was last modified. It is no longer user friendly.
• We used to like the way we could change the position of line items. The function has been changed to where it is not user friendly anymore.
• The "Save" and "Delete" options are right next to each other. I have been after Ineight to change these for a long time but they have not.

Incentivized

Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

Incentivized

Very easy for users to learn the system. The interface is easy to navigate. Contains fields for all the info we want to capture. Very little bugs occur and maintenance is low. Available on mobile (tablet/phone). Doesn't take long to perform most functions. Configuration isn't difficult except for when integrating with third parties for telematics and other data transfer. Aside from those few integrations, it performs most of the functions we need within the program.

Incentivized

I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering

Incentivized

Every time I have contacted support, they have gotten back to [me] quickly and with a few solutions. I like that they seem to be US-based, so there is no language barrier when I try to communicate my problem. For the few times, they did not have a solution ready, they told me they would respond later after further research, and they actually followed up! Better than most support I have used in the past with other software.

Incentivized

Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

Incentivized

B2W Maintain is the only program we used day-to-day to manage our fleet. We also have Viewpoint Vista but it isn't really used for equipment other than to track the financials (purchase, sale, depreciation, taxes, etc.). Vista does have features for fleet management but they aren't as good our easy to use as B2W Maintain and it isn't close. Vista as a whole is an older program (getting retired 1/1/2027) without a web interface or easy to use user interface, it doesn't really compare, but it is what we we use for accounting so equipment records need to be stored there. I would never use Vista to actually actively manage the fleet and shops.

Incentivized

I've used SAP for more than 10 years before my current job in this company. The best thing in SAP, is exactly what I have commented before, it's a single one tool, that does all what InEight do. Here at CCC, we have COINS for cost management, and I don't know exactly if InEight would be able to do whatever that COINS does, but what I'm trying to say is that, for systems, as much less external communication, better. InEight is covering a great portion on planning, we will see schedule and estimate, it will definitely improve, so, waiting on that to see.

Incentivized

InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely

Incentivized

• Regular maintenance is scheduled before a problem occurs
• Items are easily created and prioritized for the shop
• Mechanic hours (work orders assigned) can be easily managed

Incentivized

• We have gone from an $6.5M per year company to over $10M per year since integrating InEight in 2018
• Job costing has really helped us to understand where the money is going and how to manage it better.
• Being able to compare different estimates has sped up the estimation process and allowed us to be more competitive.

Incentivized