TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure DevOps Services

    Score7.7 out of 10
    N/AAzure DevOps (formerly VSTS, Microsoft Visual Studio Team System) is an agile development product that is an extension of the Microsoft Visual Studio architecture. Azure DevOps includes software development, collaboration, and reporting capabilities.

    $2

    per GB (first 2GB free)

    Pivotal Tracker

    Score7.2 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
    Pricing
    Azure DevOps ServicesPivotal Tracker
    Editions & Modules
    Azure Artifacts
    $2
    per GB (first 2GB free)
    Basic Plan
    $6
    per user per month (first 5 users free)
    Azure Pipelines - Self-Hosted
    $15
    per extra parallel job (1 free parallel job with unlimited minutes)
    Azure Pipelines - Microsoft Hosted
    $40
    per parallel job (1,800 minutes free with 1 free parallel job)
    Basic + Test Plan
    $52
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Azure DevOps ServicesPivotal Tracker
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Azure DevOps ServicesPivotal Tracker
    Considered Both Products
    Microsoft
    No answer on this topic
    VMware by Broadcom
    Chose Pivotal Tracker
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    33 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    28 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Azure DevOps ServicesPivotal Tracker
    Small Businesses
    No answers on this topic
    monday dev
    Score8.9 out of 10
    Medium-sized Companies
    Azure DevOps Server
    Score8.2 out of 10
    Planview AgilePlace
    Score9.9 out of 10
    Enterprises
    Azure DevOps Server
    Score8.2 out of 10
    Planview AgilePlace
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Azure DevOps ServicesPivotal Tracker
    Likelihood to Recommend
    8.1
    (68 ratings)
    8.0
    (32 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    6.6
    (7 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.1
    (11 ratings)
    8.0
    (9 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Azure DevOps ServicesPivotal Tracker
    Likelihood to Recommend
    Microsoft
    DevOps is much more user friendly than Git itself. There is a more GUI-centric interface, tighter integration with the Azure / Entra architecture. For those of use in the Microsoft-sphere, it really is excellent for code-centric project management. I rate this as an 8 because it does not seem quite as well suited for fully functional / non-code project aspects in implementation. Nor does it have customer / end-user portal / front end for easy reporting and insight.
    Incentivized
    Read full review
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
    • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
    • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
    Incentivized
    Read full review
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
    Read full review
    Cons
    Microsoft
    • I did mention it has good visibility in terms of linking, but sometimes items do get lost, so if there was a better way to manage that, that would be great.
    • The wiki is not the prettiest thing to look at, so it could have refinements there.
    • It could improve the search slightly better.
    Read full review
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
    Incentivized
    Read full review
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Usability
    Microsoft
    Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
    Incentivized
    Read full review
    VMware by Broadcom
    It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
    Incentivized
    Read full review
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Was not part of the process.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.
    Incentivized
    Read full review
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We have saved a ton of time not calculating metrics by hand.
    • We no longer spend time writing out cards during planning, it goes straight to the board.
    • We no longer track separate documents to track overall department goals. We were able to create customized icons at the department level that lets us track each team's progress against our dept goals.
    Incentivized
    Read full review
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
    Read full review
    ScreenShots