Azure DevOps Services vs. Microsoft Planner

DevOps is much more user friendly than Git itself. There is a more GUI-centric interface, tighter integration with the Azure / Entra architecture. For those of use in the Microsoft-sphere, it really is excellent for code-centric project management. I rate this as an 8 because it does not seem quite as well suited for fully functional / non-code project aspects in implementation. Nor does it have customer / end-user portal / front end for easy reporting and insight.

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There are a few examples where MS Planner would be suitable for employees at a mature organization. In my opinion, if you have Outlook or Teams, you already have built-in calendars and to-do lists. If you need a project management tool, you have two options: either pay for MS Project or use an alternative tool like Monday, Asana, or Jira. Regardless, their free versions are much more sophisticated than Microsoft's (MS Planner). Any team wishing to put together a halfway-decent project management board will need to look elsewhere, as MS Planner is only suitable for a personal to-do list.

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• Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
• Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
• Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

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• I love the ability to tag and untag others as needed
• I love the ability to customize the tag labels and that there are so many options
• I love the ability to add comments and it notifies the others tagged in the task
• I love that the task description can be changed as needed without notification to others assigned to the task

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• I did mention it has good visibility in terms of linking, but sometimes items do get lost, so if there was a better way to manage that, that would be great.
• The wiki is not the prettiest thing to look at, so it could have refinements there.
• It could improve the search slightly better.

• Would be nice to see a calendar view instead of a list view
• Permissions aren't configurable, anyone can delete any task at any time and there is no recycle bin
• Notifications aren't great, you have to be attached as an owner to a task to see comments and be notified of changes, and even then notifications aren't shown for a lot of things

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I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.

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It is a very useful tool that brings teams in sync with one another. The integration with other Microsoft products makes it an obvious choice because you don't have to purchase a license for a completely different tool that doesn't have cross-functional capabilities with the software you already use on a daily basis.

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Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.

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The board-and-bucket layout makes it easy to organize tasks, track progress, and prioritize work at a glance, even for first-time users. I also appreciate how Planner seamlessly integrates with tools like Teams, Outlook, and SharePoint, enabling users to collaborate, schedule tasks, and access their plans without needing to switch platforms. I also like how it’s accessible not only on desktops, but also on mobile devices.

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When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

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Was not part of the process.

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Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.

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Many areas of the company still use Trello to organize their activities and tasks, but gradually Microsoft Planner must replace the activities. Users are often "attached" to familiar technologies, but Office 365 takes advantage of the more organized use of the tools. This year we will not renew the Trello contract.

• We have saved a ton of time not calculating metrics by hand.
• We no longer spend time writing out cards during planning, it goes straight to the board.
• We no longer track separate documents to track overall department goals. We were able to create customized icons at the department level that lets us track each team's progress against our dept goals.

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• In my experience, productivity is negatively impacted because assigning subtasks aren't clear on Microsoft Planner
• Managers aren't able to track direct reports' tasks across multiple boards -- leading to poor visibility for us
• Notifications aren't always sent to inbox, so you rely on people's own project management skills to follow the communication on tasks they're assigned to. In my experience, this leads to missed deadlines impacting customer relationships.

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