Azul Platform Core vs. Salesforce Lightning Platform

I would go for Azul Platform Core where someone needs secure JRE and JDK at a cheaper price where they can afford some CPU memory spikes. If you are highly concerned about the high availability of systems, or CPU memory usage, then, in my opinion, Azul Platform Core should be avoided. Also, considering what I believe to be their poor support, you might want to reconsider buying this subscription.

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We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.

• Updates are released quickly
• Notifications of patches are sent ahead of time to prepare for the change
• Delivery was quick and seemless

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• Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
• Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
• Parent/Child account hierarchy exists which is helpful.
• Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
• Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.

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• Offer more docker configurations with popular application stacks.

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• Can be cumbersome: takes multiple clicks to get where you need to go
• Lightning is slower than original Salesforce, and it is very noticeable
• The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it

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UI can be quite complex, but the more that is required will bring more complexity. Can handle complexity and variety very well, but makes ground-level views harder when not knowing full extent of functionality. Finding new functionalities can be difficult to pinpoint on some pages

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We have had plenty of contact previously with the Azul Platform Core's support team. They provided us with ways of debugging our JVM crashes and upload data to a provided FTP server where their support employees could assist by reviewing our special cases. The help they provided has been invaluable in optimizing our JVM.

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Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.

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1. Cost Saving 2. Good support for enterprise customers 3. Easy installation and good compatibility

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We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

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• Cost savings compared to going with Oracle
• Since using Azul Platform Core our system has been much more stable with fewer crashes causing our team being able to focus on new features

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• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

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