Axway headquartered in Phoenix, Arizona offers Managed File Transfer (formerly SecureTransport), a managed file transfer system providing mft gateway, mft controller, and governance.
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DataMotion
Score 9.3 out of 10
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DataMotion integrates modern secure information exchange through a variety of APIs, a no-code web component, connectors, and pre-built solutions that enable integration with existing workflows without having to replace systems or develop a new solution from scratch.
The Datamotion Secure Mail plug-in can be installed and used in Outlook while sending mail. In the search category, if you keep SecureMail 500 Admin and hit go, you can see how many admins there are. You can also see how many users there are and the license consumption.
If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server.
Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases.
I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4.
They support a wide range of security and automation when it comes to sending/receiving files.
They have low CVE vulnerabilities and they keep up with the latest security holes that may arise.
SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side.
You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers.
It gives us a view of email usage on the network, as well as a view of all email viruses hitting the mail servers. This allows us to quickly identify and respond to any security threats and ensure that their email infrastructure is protected against potential attacks.
Tracking of communications and monitoring of audit transfers.
filtering of email messages and encryption of sensitive customer data.
I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers.
Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport.
The address book interface to add users could be made simpler
The copy and paste feature could be improved
When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person
We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year
I could see DataMotion being used anywhere that needs to send confidential data or information within our outside of the workplace. This platform sends and receives emails securely. Also, the DataMotion support team response time is very helpful/appreciated and they will help you get things up and running quickly. I would definitely recommend [it].
Responses always seem timely and the support seems to be pretty good. We haven't really had any major issues with the software yet, so I that's the reason I gave only an 8. If something more difficult were to pop up, I'd have a little more to say on the support for the product.
I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
For us, the deciding factor was the ease with which DataMotion SecureMail could be deployed and managed. We really needed a type of product that wouldn't place too much pressure on the IT department. We also delighted with the DataMotion SecureMail's effectiveness and how drastically it would cut our spam.
Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting.
We are able to offer new services to our business customers which benefits both sides.
