TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score7.8 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    HPE Zerto Software

    Score8.9 out of 10
    Enterprise companies (1,001+ employees)
    HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.N/A
    Pricing
    Axcient x360RecoverHPE Zerto Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360RecoverHPE Zerto Software
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Axcient x360RecoverHPE Zerto Software
    Considered Both Products
    ConnectWise
    No answer on this topic
    Hewlett Packard Enterprise (HPE)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    37 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    36 Answers
    No answers on this topic
    Features
    Axcient x360RecoverHPE Zerto Software
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and HPE Zerto Software
    Feature
    Axcient x360Recover
    8.7
    35 Ratings
    7% above category average
    HPE Zerto Software
    8.3
    3 Ratings
    2% above category average
    Universal recovery8.932 Ratings8.52 Ratings
    Instant recovery8.935 Ratings8.33 Ratings
    Recovery verification9.033 Ratings9.33 Ratings
    Business application protection9.033 Ratings8.73 Ratings
    Multiple backup destinations7.230 Ratings8.52 Ratings
    Incremental backup identification9.034 Ratings8.12 Ratings
    Backup to the cloud8.834 Ratings7.43 Ratings
    Deduplication and file compression8.730 Ratings7.73 Ratings
    Snapshots8.835 Ratings8.02 Ratings
    Flexible deployment9.235 Ratings8.73 Ratings
    Management dashboard8.335 Ratings9.13 Ratings
    Platform support8.635 Ratings7.03 Ratings
    Retention options8.834 Ratings9.03 Ratings
    Encryption9.033 Ratings8.02 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and HPE Zerto Software
    Feature
    Axcient x360Recover
    8.8
    32 Ratings
    4% above category average
    HPE Zerto Software
    8.3
    2 Ratings
    2% below category average
    Continuous data protection8.926 Ratings9.52 Ratings
    Replication9.130 Ratings8.52 Ratings
    Operational reporting and analytics8.530 Ratings7.52 Ratings
    Malware protection8.323 Ratings7.01 Ratings
    Multi-location capabilities9.029 Ratings9.52 Ratings
    Ransomware Recovery8.74 Ratings8.02 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and HPE Zerto Software
    Feature
    Axcient x360Recover
    9.0
    35 Ratings
    11% above category average
    HPE Zerto Software
    8.3
    3 Ratings
    3% above category average
    Disaster Recovery Planning8.831 Ratings8.73 Ratings
    Hot Sites9.126 Ratings8.03 Ratings
    Disaster Recovery Testing9.134 Ratings9.33 Ratings
    Automated Disaster Recovery8.828 Ratings7.02 Ratings
    Best Alternatives
    Axcient x360RecoverHPE Zerto Software
    Small Businesses
    Arcserve ShadowProtect
    Score6.2 out of 10
    Axcient x360Recover
    Score7.8 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    HPE Zerto Software
    Score8.8 out of 10
    Zerto on IBM Cloud
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverHPE Zerto Software
    Likelihood to Recommend
    10.0
    (49 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    8.0
    (4 ratings)
    Usability
    7.3
    (1 ratings)
    8.0
    (29 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    4.0
    (34 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.7
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (5 ratings)
    User Testimonials
    Axcient x360RecoverHPE Zerto Software
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
    • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
    • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
    • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
    • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Moving a VM from one protection group to another could be simplified.
    • I would like to see an executive-style report of recovery and testing for upper management.
    • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
    Incentivized
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
    Incentivized
    Read full review
    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Make sure the end goal is in mind before implementing. That way results meet expectations.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Hewlett Packard Enterprise (HPE)
    We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ConnectWise
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
    Incentivized
    Read full review
    Professional Services
    ConnectWise
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
    • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
    Incentivized
    Read full review
    ScreenShots

    HPE Zerto Software Screenshots

    Product screenshotProduct screenshotScreenshot of AnalyticsScreenshot of DashboardScreenshot of Failover TestScreenshot of vSphere