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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score7.8 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Veritas NetBackup

    Score7.6 out of 10
    N/AVeritas NetBackup is a backup-as-a-service product providing data recovery and protection for enterprises. It supports physical, virtual, and cloud systems and features an automated disaster recovery capabilities.N/A
    Pricing
    Axcient x360RecoverVeritas NetBackup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360RecoverVeritas NetBackup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Axcient x360RecoverVeritas NetBackup
    Considered Both Products
    ConnectWise
    No answer on this topic
    Cohesity
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    37 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    32 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    36 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Axcient x360RecoverVeritas NetBackup
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Veritas NetBackup
    Feature
    Axcient x360Recover
    8.7
    35 Ratings
    7% above category average
    Veritas NetBackup
    7.9
    18 Ratings
    5% below category average
    Universal recovery8.932 Ratings9.015 Ratings
    Instant recovery8.935 Ratings7.014 Ratings
    Recovery verification9.033 Ratings9.015 Ratings
    Business application protection9.033 Ratings7.016 Ratings
    Multiple backup destinations7.230 Ratings10.016 Ratings
    Incremental backup identification9.034 Ratings10.018 Ratings
    Backup to the cloud8.834 Ratings8.012 Ratings
    Deduplication and file compression8.730 Ratings5.018 Ratings
    Snapshots8.835 Ratings10.016 Ratings
    Flexible deployment9.235 Ratings7.014 Ratings
    Management dashboard8.335 Ratings4.015 Ratings
    Platform support8.635 Ratings10.014 Ratings
    Retention options8.834 Ratings9.014 Ratings
    Encryption9.033 Ratings6.014 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Veritas NetBackup
    Feature
    Axcient x360Recover
    8.8
    32 Ratings
    4% above category average
    Veritas NetBackup
    8.4
    1 Ratings
    3% above category average
    Continuous data protection8.926 Ratings10.01 Ratings
    Replication9.130 Ratings6.01 Ratings
    Operational reporting and analytics8.530 Ratings8.01 Ratings
    Malware protection8.323 Ratings00 Ratings
    Multi-location capabilities9.029 Ratings8.01 Ratings
    Ransomware Recovery8.74 Ratings10.01 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Veritas NetBackup
    Feature
    Axcient x360Recover
    9.0
    35 Ratings
    11% above category average
    Veritas NetBackup
    -
    Ratings
    Disaster Recovery Planning8.831 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.134 Ratings00 Ratings
    Automated Disaster Recovery8.828 Ratings00 Ratings
    Best Alternatives
    Axcient x360RecoverVeritas NetBackup
    Small Businesses
    Arcserve ShadowProtect
    Score6.2 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    HPE Zerto Software
    Score8.9 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverVeritas NetBackup
    Likelihood to Recommend
    10.0
    (49 ratings)
    8.0
    (18 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    9.0
    (1 ratings)
    Usability
    7.3
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Axcient x360RecoverVeritas NetBackup
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Cohesity
    Backuping complex infrastructures (VMware ESXi, Microsoft Hyper-V, Oracle, and MSSQL databases, etc.). Regarding product price, it's not the most affordable for small businesses, but it can handle nearly all infrastructures and systems. With good training people, it's a Swiss knife of company data backup, no stress about keeping backups in a safe place!
    Incentivized
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    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Cohesity
    • The activity monitor allows me to easily see if there are issues with backup jobs or the environment.
    • Community support for NBU is very good. I've been able to research issues with ease and find other users that have been in similar situations.
    • Policy management for backups is very easy and there are lots of options.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Cohesity
    • Admin console
    • SAP HANA application Templates should also be introduced instead of scripting
    • SAP MAXDB application template should also be introduced
    • Tape Management need improvement
    • MOBILE connectivity is missing
    • Admin console is so simple it should be more funcky or stylish
    • Small database should also be considered for backup
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Cohesity
    Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
    Incentivized
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
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    Cohesity
    NetBackup provides a complete, flexible data protection solution for a variety of platforms. The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer.
    During a backup or an archive, the client sends backup data across the network to a NetBackup server. The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
    Incentivized
    Read full review
    Cohesity
    Support is pretty good but it is split between America and outsourced companies so it is hit or miss sometimes. I have actually had to argue with the outsourced support as they sometimes have no practical experience using the software which makes troubleshooting difficult when they have no practical experience using the system.
    Incentivized
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    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    Cohesity
    No answers on this topic
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Cohesity
    CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ConnectWise
    No answers on this topic
    Cohesity
    Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive.
    licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
    Incentivized
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    Professional Services
    ConnectWise
    No answers on this topic
    Cohesity
    Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
    Comprehensive 24x7 monitoring, management and support of your backup and archiving environments.
    Incentivized
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    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Cohesity
    • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
    • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
    Incentivized
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    ScreenShots