Axcient x360Recover vs. Precisely Assure MIMIX

This is well suited for the backup of different appliances, i.e., Windows, VMware, and other SAAS and IAAS products. We use Axcient x360Cloud to backup the server and workstations, and it makes it very easy to find and recover deleted data in case it is needed. It is less appropriate when we are trying to open the virtual machines of the backup storepoints and the speed is very slow.

MIMIX is well suited when the organization requires a PLANNED Switch. MIMX will also work for any unplanned switches. However, this is not the most ideal situation and we have had to perform at least once when the older iSeries hardware failed, and the business transactions were on hold, impacting the business. MIMIX support was required to be called upon to assist. We were able to get the new iSeries online within an hour, so thankfully the outage to the business was miminal. It is important that any organization utilizing MIMIX schedule, prepare, and plan for the PLANNED Switch, at least once per year, if not twice per year.

Incentivized

• Axcient x360Recover allows for backup of virtual servers as well as mobile user equipment.
• Scheduling for backups using Axcient x360Recover during non-business hour time-frames is very helpful
• Adjustment of the Axcient x360Recover service for both internet and internal bandwidth usage based on time-frames.

Incentivized

• Redundancy - needs to be available at a moment's notice.
• Protection - the business would be greatly impacted, therefore protection of production systems is key to the business succeeding.
• Usability - needs to be user-friendly, easy to navigate and operate, as it will be required at any given time.

Incentivized

• The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
• The only other ask would be to expand support to Linux operating systems.

Incentivized

• Possible false sense of security for ransomware attacks.

Incentivized

We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.

Incentivized

It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.

Incentivized

MIMIX is software built for availability. By its nature it is must be available. As long as the underlying system and communication network are available MIMIX is working. And if there are failures in either of those, MIMIX is designed to allow for a quick and resilient recovery once underly systems or communications are restored

Incentivized

I have never seen MIMIX itself be a performance bottleneck. However it is important to consider the network in overall performance of any remotely replicated systems. MIMIX can only replicate as fast as the network allows. But a strong capability of MIMIX is its ability to "buffer" its replication, so it can be sent without error as the network allows

Incentivized

Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.

Incentivized

Support is available and efficient. Response time is good and likelyhood of a quick resolutiion is high. However the mature solid product and proactive management tools, fortunately make support requirements relatively rare. The support for version upgrades is also strong, but again the basic upgrade process is usually straightforward and well documented.

Incentivized

I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.

Incentivized

Reliable, Faster and Cheaper then the competition. Datto gave us a bad taste in our mouth on our very first client. We purchased their recommended hardware, setup and our initial install at a trial clients office with the engineer and one of our techs and when the time came, the engineer was unable to get their own product to work as expected. Luckily for us, we already explained to the client that this was a trial so we were not held accountable but if this was a live instance, it would of been embarrassing

Iterra is a less capable "little brother" product to MIMIX. Iterra like MIMIX was acquired by Vision, then subsequent owning organizations, now Precisely. Most of the original core Iterra functionality has been rolled into MIMIX. The Iterra product still exists but in a very limited role. Precisely and the previous owner has been very clear in their recommendation to standardize on MIMIX.

Incentivized

MIMIX works to its intended functionality. It provides real time data replication across multiple partitions and systems as defined. I have never witnessed any problems with MIMIX in scaling to larger systems or adding new data groups. In conjunction with the inherent scalability of IBMi scalability and configuration flexibillity are rather quick and easy.

Incentivized

• The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
• I can set it up and forget about it with reports and alerts
• I recommend it to any client that requires a good solid backup solution;

• Successfully providing its intended use - HA/DR.
• Provides industry audit approval.
• Having an HA/DR solution in place is viewed as a positive by customers and potential customers for the marketing of the organization's core products and services.

Incentivized