Axcient x360Recover vs. NAKIVO Backup & Replication

This is well suited for the backup of different appliances, i.e., Windows, VMware, and other SAAS and IAAS products. We use Axcient x360Cloud to backup the server and workstations, and it makes it very easy to find and recover deleted data in case it is needed. It is less appropriate when we are trying to open the virtual machines of the backup storepoints and the speed is very slow.

NAKIVO covers all features that we expect and demand from a backup software while keeping the management interface intuitive and straightforward. We can bet on its reliability and, in case we need to prove, there is an easy-to-use mock recovery option that allows VMs to be run directly from the backup (saves space on the virtualization datastore) and connected to dedicated recovery-test network.

• Axcient x360Recover allows for backup of virtual servers as well as mobile user equipment.
• Scheduling for backups using Axcient x360Recover during non-business hour time-frames is very helpful
• Adjustment of the Axcient x360Recover service for both internet and internal bandwidth usage based on time-frames.

Incentivized

• Can be installed natively on nas appliances leveraging the use of underutilized appliances. No need to install the software on Windows or Linux Servers.
• Backup natively Vmware Virtual Machines and File Shares (you need to buy the right license modules).
• Destination storage for backups (or of the backup copies) can be Microsoft shares, Amazon S3, Wasabi, Backblaze and remotely to other sites using their transporter vm.
• To not overload the system with overlapping jobs, they can be chained one after the other.
• Rapid add/remove/reorder priority of vm to backup and their backup archive. Jobs can be easily changed or chained.
• Quick support service

Incentivized

• The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
• The only other ask would be to expand support to Linux operating systems.

Incentivized

• Backups have the option of "screenshot verification". Screenshot verification doesn't always work for us when our vmtools is out of date. If we are on an older version of VMware and that version of vmtools is up to date, NAKIVO still thinks it is out of date.

Incentivized

We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.

Incentivized

It is a product that contains most of the features of its big competitors but at an affordable price for small businesses. In addition, the support is very good even if they only have support in English. Another important factor is its compatibility with NAS devices, which greatly simplifies deployment. The implementation is simple and in a matter of minutes you can define the first copy Jobs

It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.

Incentivized

NAKIVO Backup & Replication is very easy to set up. I did it by myself, and it went perfectly. Online documents are very well written, and also the tech support asked to help me set it up. I want to do it by myself and the setup process is very easy to do. The connection to your VM and servers is very easy to do.

Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.

Incentivized

The support is fast and perfect. If u have any questions, you can contact the support team via mail or chat and you always get a fast answer. You can also find a lot of help in the FAQ in the help center to resolve your problems. Anytime I had to contact the support, they helped me and solved my problem.

I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.

Incentivized

It is very easy to do in all the formats in which it is implemented, whether as an appliance, in a windows machine, or an implementation in NAS. I only use the appliance one, but I have tried all of them in trial mode to know which one interested me more.

Reliable, Faster and Cheaper then the competition. Datto gave us a bad taste in our mouth on our very first client. We purchased their recommended hardware, setup and our initial install at a trial clients office with the engineer and one of our techs and when the time came, the engineer was unable to get their own product to work as expected. Luckily for us, we already explained to the client that this was a trial so we were not held accountable but if this was a live instance, it would of been embarrassing

NAKIVO Backup & Replication provides a cost-effective solution without compromising on features and functionality. I selected NAKIVO Backup & Replication to benefit from its cost-effectiveness, user-friendly interface, versatile platform support, performance optimization, advanced features, and storage efficiency.

• The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
• I can set it up and forget about it with reports and alerts
• I recommend it to any client that requires a good solid backup solution;

• One of our contributors has permanently deleted worksheets from our file server. From Nakivo, we were able to recover all the data in less than 10 minutes.
• An authentication server was encrypted by ransomware, through NAKIVO Backup & Replication, we recover the entire server within 1 hour.

Incentivized