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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score7.8 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Hornetsecurity VM Backup

    Score7.1 out of 10
    N/AHornetsecurity VM Backup (formerly Altaro) is a backup and replication solution for Hyper-V and VMware virtual machines. VM Backup can manage large infrastructures, with the revamped backup repository providing long-term storage and more efficient use of disk space.

    $59.80

    per VM/per year

    Pricing
    Axcient x360RecoverHornetsecurity VM Backup
    Editions & Modules
    No answers on this topic
    Subscription License - Standard Edition
    $59.80
    per VM/per year
    Subscription License - Unlimited Edition
    $73.80
    per VM/per year
    Subscription License - Unlimited Plus Edition
    $89.20
    per VM/per year
    Perpetual License - Standard Edition
    $595
    per host
    Perpetual License - Unlimited Edition
    $695
    per host
    Perpetual License - Unlimited Plus Edition
    $875
    per host
    Free
    Free
    Offerings
    Pricing Offerings
    Axcient x360RecoverHornetsecurity VM Backup
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Axcient x360RecoverHornetsecurity VM Backup
    Considered Both Products
    ConnectWise
    No answer on this topic
    Hornetsecurity Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    37 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    32 Answers
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    36 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Axcient x360RecoverHornetsecurity VM Backup
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Hornetsecurity VM Backup
    Feature
    Axcient x360Recover
    8.7
    35 Ratings
    7% above category average
    Hornetsecurity VM Backup
    9.5
    1 Ratings
    13% above category average
    Universal recovery8.932 Ratings10.01 Ratings
    Instant recovery8.935 Ratings8.01 Ratings
    Recovery verification9.033 Ratings10.01 Ratings
    Business application protection9.033 Ratings8.01 Ratings
    Multiple backup destinations7.230 Ratings10.01 Ratings
    Incremental backup identification9.034 Ratings10.01 Ratings
    Backup to the cloud8.834 Ratings10.01 Ratings
    Deduplication and file compression8.730 Ratings10.01 Ratings
    Snapshots8.835 Ratings7.01 Ratings
    Flexible deployment9.235 Ratings10.01 Ratings
    Management dashboard8.335 Ratings10.01 Ratings
    Platform support8.635 Ratings10.01 Ratings
    Retention options8.834 Ratings10.01 Ratings
    Encryption9.033 Ratings10.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Hornetsecurity VM Backup
    Feature
    Axcient x360Recover
    8.8
    32 Ratings
    4% above category average
    Hornetsecurity VM Backup
    9.0
    1 Ratings
    10% above category average
    Continuous data protection8.926 Ratings10.01 Ratings
    Replication9.130 Ratings10.01 Ratings
    Operational reporting and analytics8.530 Ratings6.01 Ratings
    Malware protection8.323 Ratings10.01 Ratings
    Multi-location capabilities9.029 Ratings8.01 Ratings
    Ransomware Recovery8.74 Ratings10.01 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Hornetsecurity VM Backup
    Feature
    Axcient x360Recover
    9.0
    35 Ratings
    11% above category average
    Hornetsecurity VM Backup
    -
    Ratings
    Disaster Recovery Planning8.831 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.134 Ratings00 Ratings
    Automated Disaster Recovery8.828 Ratings00 Ratings
    Best Alternatives
    Axcient x360RecoverHornetsecurity VM Backup
    Small Businesses
    Arcserve ShadowProtect
    Score6.2 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    HPE Zerto Software
    Score8.9 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverHornetsecurity VM Backup
    Likelihood to Recommend
    10.0
    (49 ratings)
    10.0
    (13 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    10.0
    (1 ratings)
    Usability
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (10 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Axcient x360RecoverHornetsecurity VM Backup
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Hornetsecurity Inc.
    Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Hornetsecurity Inc.
    • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
    • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
    • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
    • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
    Incentivized
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    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
    • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
    • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    It simply works and it is making our lives easier. The renewal process is also really good
    Incentivized
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
    Incentivized
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    Support Rating
    ConnectWise
    Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
    Incentivized
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    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
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    Hornetsecurity Inc.
    Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
    Incentivized
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    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Hornetsecurity Inc.
    The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Hornetsecurity Inc.
    • Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
    • The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
    • Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.
    Incentivized
    Read full review
    ScreenShots