Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…
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Cisco CloudLock
Score 10.0 out of 10
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CloudLock is a cloud security option acquired by Cisco in August 2016.
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
The system documentation is concise and easy to use.
The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
The only other ask would be to expand support to Linux operating systems.
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
Amazon Macie is limited to an AWS environment and fulfills some of the same functions that CloudLock does in SaaS products. Both are very valuable tools, so the decision is not really which to use, but whether to use both for their respective environments. In general I feel CloudLock is a more powerful tool because it connects to Microsoft 365, which is more business critical for our organization, but that really is a personal call.
